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- Tasks: Lead patient engagement and health promotion in a secure environment.
- Company: Join Practice Plus Group, the UK's leading independent NHS provider.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and 24/7 support.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication skills; clinical knowledge and experience in secure settings are a plus.
- Other info: Full-time role with excellent career growth opportunities.
The predicted salary is between 28485 - 37109 £ per year.
We have an exciting opportunity for a Patient Engagement Lead to join the team at HMP Fosse Way, a Category C resettlement prison in Leicester. The Health in Justice team at Practice Plus Group provides NHS services in secure environments and aims to reduce reoffending by supporting prisoners to access health services and skills for release.
The role involves leading health promotion and engagement with patients, managing your own time and clinics, and being responsible for patient outreach. The position is full-time (37.5 hours per week) with usual hours Monday–Friday 8am–4pm or 9am–5pm. The salary range is £28,485–£37,109 per annum, depending on experience.
Responsibilities- Encourage prisoners to engage with the healthcare team, attend appointments, receive vaccinations, and complete tests to reduce non-attendance.
- Be the first point of contact for complaints and escalate where necessary.
- Run patient focus groups to gather feedback and identify areas for improvement.
- Discuss complaints and feedback with patients on a 1-1 basis.
- Work with patients across all pathways—primary care, mental health, and substance misuse.
- Champion health promotion by liaising with prisoners and the wider healthcare team.
- Listen to patient feedback and concerns and address where necessary while seeking solutions.
- Excellent communication skills; this role involves speaking with a wide range of patients and healthcare staff.
- Any clinical knowledge would be a bonus.
- Ideally experience within a prison or secure setting.
- Excellent time management and strong organisational skills.
- Any experience with complaints handling would be a bonus.
- Candidates are required to have the legal right to work in the UK; due to the nature of the role, offers will be subject to additional vetting and security checks.
- Company pension scheme.
- 25 days annual leave rising to 28 days per year plus public bank holidays.
- 24/7 employee assistance helpline and financial assistance when needed.
Practice Plus Group is the UK's leading independent provider of NHS services to patients in secure environments, delivering care across prisons, young offenders institutions, and immigration removal centres. The group’s purpose is to unlock your best work life and it stands by its core values of treating others with respect, acting with integrity, and striving to do things better together.
Patient Engagement Lead in Wigston Magna employer: Practice Plus Group
Contact Detail:
Practice Plus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Engagement Lead in Wigston Magna
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and prison sectors. Attend events or join online forums where you can connect with professionals who might have insights or even job leads for roles like Patient Engagement Lead.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient engagement and healthcare settings. We recommend role-playing with a friend or using mock interview platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for patient care! During interviews, share specific examples of how you've engaged with patients or improved their experience. This will demonstrate your commitment to the role and the values of Practice Plus Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Patient Engagement Lead in Wigston Magna
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Engagement Lead role. Highlight your relevant experience in healthcare, especially in secure settings, and showcase your communication skills. We want to see how you can engage with patients effectively!
Showcase Your Skills: Don’t forget to emphasise your organisational and time management skills. This role involves managing your own clinics and outreach, so let us know how you've successfully juggled multiple tasks in the past. We love a good example!
Be Personable: Since this role is all about engaging with patients, make sure your personality shines through in your application. Use a friendly tone and demonstrate your passion for health promotion and patient care. We’re looking for someone who can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Practice Plus Group
✨Know Your Stuff
Make sure you understand the role of a Patient Engagement Lead and the specific challenges faced in a prison environment. Familiarise yourself with health promotion strategies and how they can be applied to engage prisoners effectively.
✨Showcase Your Communication Skills
Since this role involves interacting with a diverse range of patients and healthcare staff, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in challenging situations or resolved conflicts in the past.
✨Demonstrate Empathy and Understanding
Be ready to discuss how you would handle sensitive patient interactions. Show that you can listen actively and respond to patient concerns with compassion, as this is crucial for building trust and encouraging engagement.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, such as handling complaints or running focus groups. Think through your approach to these scenarios and be prepared to explain your reasoning and the outcomes you aim for.
