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- Tasks: Support patients from first appointment to discharge with exceptional customer service.
- Company: Join a dedicated private patient team in Chesterfield, focused on compassionate care.
- Benefits: Enjoy a supportive work environment and the chance to make a real difference.
- Why this job: Be the friendly face that guides patients through their healthcare journey.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This role is perfect for those looking to start a career in healthcare.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
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Client:
Location:
Chesterfield, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d64c5c607331
Job Views:
8
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
About The Role
About The Role
UNLOCK YOUR BEST WORK LIFE
+ make a difference for every patient
Working as a member of the private patient team to provide a comprehensive customer service role, ensuring that all patients are dealt with in a professional, courteous and empathetic manner.
As the main point of contact for private pay and insured patients throughout their pathway from first appointment through to discharge, providing excellent customer service and building rapport with patients to ensure their experience is positive. The applicant will serve as a key member of the private patient team, delivering exceptional customer service by managing patient interactions professionally and courteously. This role involves guiding patients throughout their entire care pathway, fostering strong relationships and rapport to ensure a smooth, seamless, and positive experience at every stage.
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Private Healthcare Coordinator employer: Practice Plus Group
Contact Detail:
Practice Plus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Healthcare Coordinator
✨Tip Number 1
Familiarise yourself with the private healthcare sector in Chesterfield. Understanding local facilities, services, and patient needs will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals already working in private healthcare. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided excellent customer service. Think of specific examples that highlight your ability to empathise with patients and manage their concerns effectively, as this is crucial for the role.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your conversation to align with their mission can set you apart from other candidates and show that you're a good fit for their team.
We think you need these skills to ace Private Healthcare Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Private Healthcare Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for providing excellent customer service in a healthcare setting. Use specific examples from your past experiences to demonstrate your ability to build rapport with patients.
Highlight Relevant Experience: Make sure to emphasise any previous roles where you have worked in customer service or healthcare. Detail your responsibilities and achievements, focusing on how they relate to the role of a Private Healthcare Coordinator.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare environment.
How to prepare for a job interview at Practice Plus Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Private Healthcare Coordinator. Familiarise yourself with the patient care pathway and think about how you can contribute to providing exceptional customer service.
✨Show Empathy
Since this role involves dealing with patients, it's crucial to demonstrate your ability to empathise. Prepare examples from your past experiences where you've successfully handled sensitive situations or provided support to individuals in need.
✨Prepare Questions
Have a list of thoughtful questions ready to ask during the interview. This shows your interest in the role and helps you understand the company culture and expectations better.
✨Highlight Teamwork Skills
As a key member of the private patient team, emphasise your ability to work collaboratively. Share examples of how you've effectively worked within a team to achieve common goals, especially in a healthcare setting.
