Outpatient Healthcare Assistant -Hybrid in Plymouth
Outpatient Healthcare Assistant -Hybrid

Outpatient Healthcare Assistant -Hybrid in Plymouth

Plymouth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide compassionate patient care and support in outpatient and infection control departments.
  • Company: Practice Plus Group Hospital, a modern facility focused on high-quality healthcare.
  • Benefits: Competitive salary, flexible shifts, 25 days annual leave, and career development opportunities.
  • Why this job: Make a real difference in patients' lives while growing your healthcare career.
  • Qualifications: NVQ Level 2/3 in Health and Social Care or equivalent; experience preferred.
  • Other info: Join a supportive team dedicated to patient safety and quality improvement.

The predicted salary is between 24000 - 36000 £ per year.

About The Role

Are you a dedicated Healthcare Assistant seeking a role where your skills and compassion make a real difference? At Practice Plus Group Hospital, Plymouth, we’re committed to delivering outstanding healthcare every day—and we’re looking for someone like you to help us do just that.

Located in Plymouth, our modern, well-equipped hospital provides planned surgical care for NHS, private, and insured patients. We offer high-quality treatment across a broad range of specialties, with a strong focus on patient safety, comfort, and recovery.

This is a full-time position (37.5 hours per week) working across our Outpatients, Infection control and Radiology departments at our Practice Plus Group Hospital in Plymouth. The individual will be able to work from Monday to Friday and occasional Saturdays.

What you’ll be doing

To deliver high-quality patient care and clinical support within the Outpatient Department, while contributing to infection prevention effort.

Key Responsibilities

  • Outpatient Department (3 Days/Week):
  • Prepare patients for outpatient procedures and consultations.
  • Conduct ECGs and perform blood tests/investigations as requested.
  • Take MRSA/MSSA swabs in line with infection control protocols.
  • Run HCA-led clinics, ensuring patients receive timely and appropriate care.
  • Support patient flow and maintain clinical area hygiene and safety.
  • Provide compassionate care and reassurance to patients throughout their visit.
  • Alternate weeks: support ultrasound-guided injection clinics.
  • Infection Control (2 Days/Week):
  • Collaborate with the Infection Control Lead to collect and correlate SSI data.
  • Maintain accurate records and assist in data entry and reporting for audits and governance.
  • Support infection control initiatives, including surveillance, education, and compliance monitoring.
  • Assist to undertake education sessions/audits.
  • Participate in meetings and contribute to quality improvement projects related to infection prevention.
  • Act as a role model for PPG & IPC services through the collection and analysis of Surgical Site Infection (SSI) data.

Skills & Qualifications

  • NVQ Level 2/3 in Health and Social Care or equivalent.
  • Care Certificate.
  • Phlebotomy and ECG training desirable.
  • Experience in outpatient or clinical settings preferred.
  • Strong attention to detail and data accuracy.
  • Good communication and teamwork skills.
  • Understanding of infection control principles and confidentiality standards.
  • ANTT competent.

In return we offer

  • Competitive Salary
  • An extensive range of wellbeing and lifestyle benefits
  • Flexible shifts that enable you to work around other commitments
  • Varied career development opportunities
  • The support you need to grow in your role and continue your professional development
  • 25 days annual leave that increases with service + bank holidays

If you have any questions, please email Thomas.Quirke@practiceplsgroup.com

Interview date to be confirmed

Applicants must have the right to work in the UK.

Outpatient Healthcare Assistant -Hybrid in Plymouth employer: Practice Plus Group

At Practice Plus Group Hospital in Plymouth, we pride ourselves on being an exceptional employer that values the dedication and compassion of our Healthcare Assistants. Our modern facility not only offers competitive salaries and flexible shifts but also prioritises employee wellbeing with a comprehensive range of lifestyle benefits and career development opportunities. Join us to make a meaningful impact in patient care while enjoying a supportive work culture that fosters professional growth.
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Contact Detail:

Practice Plus Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outpatient Healthcare Assistant -Hybrid in Plymouth

✨Tip Number 1

Get to know the company! Research Practice Plus Group Hospital and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Before your interview, run through common questions with a friend or in front of a mirror. Focus on how your skills as a Healthcare Assistant align with the role, especially in patient care and infection control.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look professional and appropriate for a healthcare setting. It shows respect for the role and the patients you'll be working with.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.

We think you need these skills to ace Outpatient Healthcare Assistant -Hybrid in Plymouth

Patient Care
Clinical Support
Infection Control
ECG Conducting
Phlebotomy
Data Entry and Reporting
Attention to Detail
Communication Skills
Teamwork
Understanding of Infection Control Principles
Confidentiality Standards
Quality Improvement
NVQ Level 2/3 in Health and Social Care
Care Certificate
ANTT Competence

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Outpatient Healthcare Assistant role. Highlight your relevant experience, especially in outpatient or clinical settings, and show us how your skills align with our commitment to high-quality patient care.

Showcase Your Compassion: In your application, let your passion for patient care shine through. We want to see how you provide compassionate support to patients, so share any experiences that demonstrate your ability to reassure and care for individuals in a healthcare setting.

Highlight Your Skills: Don’t forget to mention your qualifications, like your NVQ Level 2/3 in Health and Social Care or any phlebotomy and ECG training. We’re looking for attention to detail and good communication skills, so make sure these come across clearly in your written application.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Practice Plus Group Hospital.

How to prepare for a job interview at Practice Plus Group

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of an Outpatient Healthcare Assistant. Familiarise yourself with tasks like preparing patients for procedures, conducting ECGs, and supporting infection control initiatives. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.

✨Showcase Your Compassion

In healthcare, compassion is key. Be prepared to share examples from your past experiences where you've provided exceptional patient care or support. Highlighting your ability to reassure and comfort patients will resonate well with the interviewers, as they’re looking for someone who can truly connect with patients.

✨Brush Up on Infection Control Knowledge

Since this role involves a strong focus on infection prevention, it’s crucial to be well-versed in infection control principles. Review relevant protocols and be ready to discuss how you would contribute to maintaining hygiene and safety in the clinical area. This will show that you take patient safety seriously.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, opportunities for professional development, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.

Outpatient Healthcare Assistant -Hybrid in Plymouth
Practice Plus Group
Location: Plymouth

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