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- Tasks: Lead a diverse team to deliver top-notch patient care and improve operational efficiency.
- Company: Join a dedicated team at St Mary's Surgical Centre, committed to quality healthcare.
- Benefits: Competitive salary based on experience, with opportunities for professional growth.
- Why this job: Be part of a caring culture that values innovation and quality in patient services.
- Qualifications: Experience at a Deputy Director level and a relevant degree or qualification required.
- Other info: Participate in the Manager On-Call rota and manage non-clinical staff.
The predicted salary is between 48000 - 72000 £ per year.
About the Company – Your unfaltering dedication to quality is something you are very proud of; like us, you constantly strive to do things better for your patients. This ethos has led to you having a customer focused approach at all times when dealing with patients as part of a caring senior management team. If you are an innovative individual who would like to support a world class service we would like to hear from you.
About the Role – In this role you will provide highly visible leadership for all staff throughout St Mary's Surgical Centre and our UTC's, championing a professional and open culture which empowers staff to consistently deliver high quality care with compassion. You will be supporting a multi-skilled, multi-disciplined and diverse clinical workforce to work as a cohesive operational group delivering first class treatments to patients. You will be a key member of the senior management team of the Hospital and will provide the leadership for delivering safe, efficient and reliable patient care to ensure that the standards set out within the contract are achieved and that the operational team works towards continuous quality improvement. Reporting to the Hospital Director, you will deliver the operational, strategic, and contractual, requirements of the Surgical and Urgent Treatment Centre. You will be responsible for the management of non-clinical staff and service delivery, facilities and estates, and performance of sub-contractor agreements. You will also participate in the Manager On-Call rota.
Responsibilities – You will ensure the administrative processes facilitate and support the safe and efficient management of patients through their clinical care pathway within the contractual pathway. As well as ensuring efficient systems and processes are in place and adhered to enable the accurate tracking and recording of booking/scheduling/post discharge administrative activities and outcomes, monitoring data quality and seek solutions to minimise error rate. You will be required assist in the responsibility and accountability for the unit's budget, working with the Hospital Director and Finance Manager to ensure the optimum use of resources, while establishing and maintaining effective management processes to ensure financial control. In this role you will optimise management of finances and to take appropriate actions for saving money or improving value for money.
Required experience and skillset –
- Previous experience working at a Deputy Director level
- Degree and / or an appropriate professional qualification or equivalent
- Operational management experience of multiple service delivery
- Understanding of governance
Pay range and compensation package – Salary depending on experience – To be discussed at interview
Operations Manager in Practice Plus Group Surgical Centre St Marys Portsmouth – Practice Plus Group
Operations Manager employer: Practice Plus Group
Contact Detail:
Practice Plus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarize yourself with the specific operational challenges faced by surgical centers. Research common issues in patient management and service delivery to demonstrate your understanding during discussions.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those in operational roles. Attend industry events or join relevant online forums to connect with individuals who can provide insights into the role and the organization.
✨Tip Number 3
Prepare to discuss your leadership style and how you empower teams. Think of specific examples where you've successfully led diverse groups to achieve high-quality outcomes in a clinical setting.
✨Tip Number 4
Stay updated on the latest trends in healthcare governance and operational management. Being knowledgeable about current best practices will help you stand out as a candidate who is ready to contribute to continuous quality improvement.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Practice Plus Group's commitment to quality and patient care. Highlight your dedication to these values in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects your previous experience at a Deputy Director level and operational management skills. Emphasize any relevant qualifications and your ability to manage diverse teams effectively.
Craft a Compelling Cover Letter: In your cover letter, discuss how your leadership style promotes a professional and open culture. Provide examples of how you've empowered staff and improved service delivery in past roles.
Highlight Financial Management Skills: Since the role involves budget management, be sure to include specific examples of how you've successfully managed finances in previous positions. Discuss any strategies you've implemented for cost savings or improving value for money.
How to prepare for a job interview at Practice Plus Group
✨Show Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead and empower a diverse team. Prepare examples from your past experiences where you successfully led a team or improved team dynamics.
✨Understand the Company’s Ethos
Familiarize yourself with the company's commitment to quality and patient care. Be ready to discuss how your values align with theirs and how you can contribute to their mission of delivering high-quality care.
✨Discuss Financial Management Experience
Since you'll be responsible for budget management, come prepared to talk about your experience with financial oversight. Highlight specific instances where you optimized resources or improved financial performance in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in operational management. Think of scenarios where you had to address challenges in service delivery or improve processes, and be ready to explain your approach and outcomes.
