Healthcare Assistant - Outpatient
Healthcare Assistant - Outpatient

Healthcare Assistant - Outpatient

Ilford Full-Time 14228 - 19500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide compassionate patient care and support the clinical team in a dynamic outpatient environment.
  • Company: Join Practice Plus Group, a friendly and dedicated healthcare provider.
  • Benefits: Competitive salary, wellbeing benefits, and opportunities for professional growth.
  • Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
  • Qualifications: Experience in healthcare or patient-facing roles; strong communication and teamwork skills.
  • Other info: Part-time role with flexible shifts and a supportive team culture.

The predicted salary is between 14228 - 19500 £ per year.

About The Role

UNLOCK YOUR BEST WORK LIFE

+ make a difference for every patient

We’re looking for a caring and proactive Outpatients Department (OPD) Healthcare Assistant to join our friendly and dedicated team at Practice Plus Group. In this role, you’ll be an important part of the multi-disciplinary team, ensuring our patients feel supported, respected and cared for throughout their journey with us.

This is an exciting opportunity to work in a varied role where no two days are the same – combining clinical support with patient care, and helping to keep our outpatient department running smoothly.

This is a full-time role, working 37.5 per week over 4 days, Monday to Friday with occasional Saturday shifts.

What you\’ll be doing

As our OPD Healthcare Assistant, you’ll play a hands‑on role in patient care and provide essential support to the clinical team. Your responsibilities will include:

  • Delivering compassionate and patient‑centred care, including supporting with personal hygiene, mobility, diet and fluids.
  • Assisting patients during treatments, investigations and procedures, always protecting their privacy and dignity.
  • Recording vital signs and updating care documentation accurately.
  • Acting as a chaperone when needed and escorting patients safely within the unit.
  • Supporting the team with administrative and reception duties – greeting patients, answering queries, and managing documentation.
  • Helping to maintain a safe, clean and welcoming environment for patients, visitors and staff.
  • Working collaboratively with colleagues to ensure the highest standards of care and patient experience.

You’ll also be encouraged to develop your skills and competencies through training and ongoing professional development.

What we’ll look for in you

With your previous experience of working within a healthcare or patient‑facing environment, you will also have:

  • A strong communicator with excellent interpersonal skills.
  • Calm, professional and compassionate, even in challenging situations.
  • Flexible to fit into the internal rotating shift patterns.
  • Comfortable working as part of a team and supporting colleagues.
  • Organised, adaptable and able to prioritise tasks in a busy environment.

It would be great if you hold NVQ Level 2 in Health & Social Care or have experience in a hospital or outpatient setting, but what’s most important is your dedication to delivering exceptional care to our patients.

What you can expect in return

  • A salary of £24,666.64 per annum
  • Work 37.5 per week over 4 days, Monday to Friday with occasional Saturday shifts.
  • An extensive range of wellbeing and lifestyle benefits
  • 25 days annual leave (increasing with service) plus bank holiday
  • The support you need to grow in your role

To apply for the role, click on the link below. If you have any questions, contact sarah.melder@practiceplusgroup.com in our friendly resourcing team.

Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date.

Our employment offers are subject to receipt of satisfactory pre‑employment checks.

Applicants must have the right to work in the UK.

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Healthcare Assistant - Outpatient employer: Practice Plus Group

At Practice Plus Group, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment for our Healthcare Assistants. Located in Ilford, our outpatient department provides a unique opportunity to make a meaningful impact on patient care while enjoying flexible part-time hours and a comprehensive range of wellbeing benefits. We are committed to your professional growth, ensuring you receive the training and support needed to thrive in your role.
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Contact Detail:

Practice Plus Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Healthcare Assistant - Outpatient

✨Tip Number 1

Get to know the company! Research Practice Plus Group and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral – which is always a bonus!

✨Tip Number 3

Prepare for those tricky interview questions! Think about scenarios where you've demonstrated compassion and teamwork in previous roles. Practising your responses will help you feel more confident when it’s your turn to shine.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Practice Plus Group.

We think you need these skills to ace Healthcare Assistant - Outpatient

Compassionate Patient Care
Personal Hygiene Support
Mobility Assistance
Diet and Fluid Management
Vital Signs Recording
Care Documentation
Chaperoning Skills
Patient Escorting
Administrative Support
Interpersonal Communication
Team Collaboration
Organisational Skills
Adaptability
Task Prioritisation
Experience in Healthcare Environment

Some tips for your application 🫡

Show Your Caring Side: In your application, let us see your compassionate nature shine through! Share experiences where you've made a difference in patient care or supported someone in need. We want to know how you connect with people.

Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your skills and experience.

Tailor Your Application: Make sure to customise your application for the Healthcare Assistant role. Highlight relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re tech-savvy and ready to jump into the digital age!

How to prepare for a job interview at Practice Plus Group

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of an OPD Healthcare Assistant. Familiarise yourself with patient care protocols, hygiene practices, and how to support clinical teams. This will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Compassion

In a healthcare setting, compassion is key. Be prepared to share examples from your past experiences where you demonstrated empathy and care for patients. This could be a time when you helped someone feel comfortable during a procedure or supported a colleague in a challenging situation.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about how you would respond to various patient needs or emergencies, and practice articulating your thought process clearly.

✨Ask Thoughtful Questions

At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, or patient care philosophies. This not only shows your enthusiasm but also helps you gauge if the workplace aligns with your values.

Healthcare Assistant - Outpatient
Practice Plus Group
Location: Ilford
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