Flexible Bank Patient Service Advisor — GP Practice
Flexible Bank Patient Service Advisor — GP Practice

Flexible Bank Patient Service Advisor — GP Practice

Temporary 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage patient enquiries, book appointments, and guide services in the community.
  • Company: A leading healthcare provider in Greater London with a focus on patient care.
  • Benefits: Flexible shifts, competitive pay, and the chance to make a difference in healthcare.
  • Why this job: Join a supportive team and help improve patient experiences in your community.
  • Qualifications: Experience in patient interaction and knowledge of healthcare workflows.
  • Other info: Enjoy the flexibility of choosing your own shifts with a bank contract.

The predicted salary is between 24000 - 36000 £ per year.

A healthcare provider in Greater London is seeking Bank Patient Service Advisors to join their GP Practice in Wandsworth. The role involves managing patient enquiries, booking appointments, and signposting services within the community. Flexibility is offered as this position is on a bank contract, allowing the successful candidate to choose their shifts. Ideal candidates will have experience in patient interaction and an understanding of healthcare workflows.

Flexible Bank Patient Service Advisor — GP Practice employer: Practice Plus Group

As a leading healthcare provider in Greater London, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our flexible bank contract allows Patient Service Advisors to choose their shifts, ensuring a work-life balance while contributing to the community's health needs. With ongoing training and development opportunities, we empower our staff to excel in their roles and make a meaningful impact in patient care.
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Contact Detail:

Practice Plus Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Flexible Bank Patient Service Advisor — GP Practice

Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for the interview by brushing up on common patient service scenarios. Think about how you would handle tricky enquiries or manage appointment bookings efficiently. We want you to shine!

Tip Number 3

Show off your flexibility! Since this role is all about choosing your shifts, be ready to discuss your availability and how you can adapt to the needs of the practice. It’s a big plus!

Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re here to support you every step of the way!

We think you need these skills to ace Flexible Bank Patient Service Advisor — GP Practice

Patient Interaction
Appointment Booking
Enquiry Management
Healthcare Workflows Understanding
Communication Skills
Flexibility
Customer Service
Community Signposting

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in patient interaction and any relevant healthcare knowledge. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the Bank Patient Service Advisor role and how your background makes you a great fit. Keep it friendly and professional, just like us!

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a healthcare setting where clarity is key!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role and our team!

How to prepare for a job interview at Practice Plus Group

Know Your Healthcare Basics

Brush up on your knowledge of healthcare workflows and patient interaction. Understanding how a GP practice operates will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Flexibility

Since this is a bank contract, emphasise your ability to adapt to different shifts and situations. Share examples from your past experiences where you've successfully managed changing schedules or unexpected challenges.

Practice Common Scenarios

Prepare for role-specific scenarios you might encounter, like handling difficult patient enquiries or booking appointments efficiently. Practising these situations can help you articulate your thought process during the interview.

Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the practice and its community services. Inquire about how they handle patient feedback or what tools they use for appointment management to demonstrate your proactive approach.

Flexible Bank Patient Service Advisor — GP Practice
Practice Plus Group

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