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For Companies At a Glance
- Tasks: Lead and manage a dynamic team in a healthcare setting, ensuring efficient service delivery.
- Company: Join a dedicated healthcare organisation focused on patient care and team development.
- Benefits: Gain valuable experience in operations management with potential for career advancement.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in management and a passion for healthcare is essential.
- Other info: This is a 6-month secondment with opportunities for growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Are you a manager looking for a new challenge within a healthcare setting? If so, look no further as this 6 month secondment could be the job for you! As a dedicated Operations Manager, you will be a part of an ever-changing work environment looking after our Devon OOH (Out of Hours) and CAS (Clinical Assessment Service).
Our telephone triage services and out-of-hours services provide advice, information and treatment for NHS patients who become unwell during the out-of-hours period, when their own GP surgery is closed.
You will be Line managing the operations Lead, consisting of coordinators, receptionists, drivers and other non-clinical staff. You will ensure that the teams are performing efficiently, conducting regular appraisals, training and relevant recruitment as and when required. You will actively monitor and report on the service's performance and needs.
As a leading contact, you will be motivating our staff to hit KPIs and develop even further so that we can give our team and patients alike a quality service. You will ensure your teams conduct compliancy checks, annual appraisals and policy audits are complete whilst ensuring all ops leads and their teams fully understand the importance of their role in ensuring effective, efficient, caring and positive delivery of service to the patient.
Operations Manager - OOH and CAS - 6 Month Secondment in Exeter employer: Practice Plus Group
Contact Detail:
Practice Plus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - OOH and CAS - 6 Month Secondment in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams, hit KPIs, and improved service delivery in previous roles. This is your chance to shine and demonstrate your fit for the Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Manager - OOH and CAS - 6 Month Secondment in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams, especially in healthcare settings, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for healthcare and how your management style can motivate teams to achieve KPIs and deliver quality service.
Showcase Your Leadership Skills: In your application, emphasise your leadership skills. Talk about how you've successfully managed teams in the past, conducted appraisals, and ensured compliance. We want to see how you can inspire and develop your team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Practice Plus Group
✨Know Your Operations Inside Out
Make sure you understand the ins and outs of operations management, especially in a healthcare setting. Brush up on your knowledge about telephone triage services and out-of-hours care, as this will show your potential employer that you're genuinely interested and well-prepared for the role.
✨Showcase Your Leadership Skills
As you'll be managing a diverse team, be ready to discuss your leadership style and how you've successfully motivated teams in the past. Prepare examples of how you've conducted appraisals, training, and recruitment, as these are key aspects of the job.
✨Demonstrate Your Analytical Mindset
The role involves monitoring service performance and reporting on needs. Be prepared to talk about how you've used data to drive improvements in previous roles. Bring specific examples of KPIs you've worked with and how you achieved them.
✨Emphasise Compliance and Quality Assurance
Understanding compliance checks and policy audits is crucial for this position. Familiarise yourself with relevant regulations and be ready to discuss how you've ensured compliance in your past roles. This will highlight your commitment to delivering quality service to patients.
