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- Tasks: Provide telephone triage and patient care using NHS Pathways systems.
- Company: Join Practice Plus Group, a leader in healthcare with a supportive team culture.
- Benefits: Competitive pay, 25 days annual leave, pension scheme, and retail discounts.
- Why this job: Make a real difference in patient care while enjoying structured support and career growth.
- Qualifications: UK Registered Nurse or Paramedic with experience in acute or primary care.
- Other info: Dynamic role with guaranteed breaks and ongoing training opportunities.
The predicted salary is between 51400 - 56140 ÂŁ per year.
About The Role
Please note this position does not offer any home working. Here at Practice Plus Group, we have an excellent opportunity to join our team as a Clinical Advisor and build on your Nursing or Paramedic experience and continue to deliver outstanding patient care – without the physical demand of acute work.
We offer competitive rates, equivalent to band 7 and band 8a. Typically, a Clinical Advisor could earn anywhere between ÂŁ51,400 to ÂŁ56,140 working full time equivalent of 37.5 hours per week.
You’ll receive:
- Pay: ÂŁ24.47 per hour (7am-11pm) and ÂŁ27.83 per hour (11pm-7am), with further pay enhancements of ÂŁ30.60 per hour when working between Friday 18:00 to Monday 7:00am. Please note that the weekend rate is guaranteed but it is not contractual, it is just an incentive for working unsociable hours. Any training hours will be paid at ÂŁ24.47 per hour.
- 25 days’ annual leave, increasing with service up to 28 days per year + bank holidays.
- Guaranteed regular breaks.
- A strong, stable infrastructure to ensure comprehensive clinical guidance, support and safety, with excellent opportunities for ongoing career progression.
- Practice Plus Group benefits including company pension scheme, life assurance, cycle to work scheme, retail discounts, and an employee assistance programme for you and your family.
What you’ll be doing
What your typical day looks like: You will be required to speak with patients and provide them with telephone triage using the NHS Pathways systems. Use of your clinical knowledge will be key in order to make decisions on the most appropriate action to take as well as homecare advice to callers. In 111 we get calls about anything and everything, hence no two days will be the same. However, you will receive a lot of support from the software systems as well as your team. We offer set shift patterns so you’ll always know when you’ll be working. You will benefit from coaching, mentoring and development plans to support your career aspirations.
You’ll be trained on NHS Pathways systems, a recognisable licence that you’ll receive on completion of training. Our two training options are:
- Full‑Time Monday‑Friday (9:30 am‑5 pm) for 4 weeks
- Part‑Time Tues, Weds, Thurs (6 pm‑9:30 pm) and Sat‑Sun (9:30 am‑5 pm) for 6 weeks
You must be able to attend every training day. This is followed by a further eight weeks’ support before you can be signed off to work on your own.
What we’ll look for in you:
- Significant post‑registration training/consolidation and experience
- 2 years experience in adult acute or primary/community care
- Strong understanding of patient management in primary or secondary care
- Triage/telephone advice experience
- Clinical decision‑making capabilities ability to demonstrate critical thinking
- Experience of working independently
We are looking for:
- UK Registered Nurse (NMC) or Paramedic (HCPC) with appropriate post‑registration acute Primary Care experience.
- Excellent listening and communication skills, with good IT and keyboard skills.
- A real passion for providing outstanding patient care, with a commitment to making the most of continuous learning within a well‑structured, well‑supported team.
If you’d like to learn more about this role, or have any questions, please contact Valentin on valentin.baciu@practiceplusgroup.com.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
NHS 111 Clinical Advisor in Exeter employer: Practice Plus Group
Contact Detail:
Practice Plus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS 111 Clinical Advisor in Exeter
✨Tip Number 1
Get to know the company! Research Practice Plus Group and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your clinical decision-making skills! Since you'll be providing telephone triage, brush up on your knowledge of NHS Pathways and common patient scenarios. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Network with current employees! Reach out to people working at Practice Plus Group on LinkedIn or other platforms. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the team as a Clinical Advisor.
We think you need these skills to ace NHS 111 Clinical Advisor in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your nursing or paramedic background, especially any relevant triage or telephone advice experience. We want to see how you can bring your unique expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for patient care and how you align with our values at Practice Plus Group. Share specific examples of your clinical decision-making and critical thinking skills that make you a great fit for the Clinical Advisor role.
Showcase Your Communication Skills: Since this role involves speaking with patients over the phone, it's crucial to demonstrate your excellent listening and communication skills in your application. We want to know how you effectively convey information and provide support to callers, so don’t hold back on sharing those experiences!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Practice Plus Group
✨Know Your Clinical Stuff
Brush up on your clinical knowledge and decision-making skills. Be prepared to discuss your experience in adult acute or primary/community care, as well as any triage or telephone advice you've provided. This role requires a strong understanding of patient management, so be ready to showcase your expertise.
✨Familiarise Yourself with NHS Pathways
Since you'll be using the NHS Pathways systems for telephone triage, it’s a good idea to familiarise yourself with how it works. Even if you haven't used it before, showing that you’ve done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Showcase Your Communication Skills
Excellent listening and communication skills are crucial for this position. Prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about situations where your communication made a difference in patient care or team dynamics.
✨Express Your Passion for Patient Care
Let your passion for providing outstanding patient care shine through during the interview. Share stories that highlight your commitment to continuous learning and how you’ve contributed to a supportive team environment. This will resonate well with the values of Practice Plus Group.
