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For Companies At a Glance
- Tasks: Assist patients with enquiries, manage appointments, and connect them to community services.
- Company: Join a friendly GP Practice in Wandsworth with a supportive team.
- Benefits: Flexible shifts, gain valuable experience, and contribute to patient care.
- Why this job: Make a difference in people's lives while working in a dynamic healthcare environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Perfect for students seeking flexible work around their studies.
The predicted salary is between 13 - 16 £ per hour.
The Junction Health Centre are currently looking for Bank Patient Service Advisors to join our GP Practice in Wandsworth on a 0 hour a week Bank contract. The Junction Health Centre operates 7 days a week and is open 8am-8pm Monday-Sunday.
The successful candidate will:
- Process and deal with patient enquiries face to face and over the telephone
- Book and amend patient appointments
- Send referrals to hospitals
- Appropriately signpost patients to services within the community
- Have an overview of the demands and workflow of the practice
- Work with the Practice Manager in daily management of appointments
This position is bank, so you can pick up as many or as few shifts as you'd like.
Bank Patient Service Advisor employer: Practice Plus Group
Contact Detail:
Practice Plus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Patient Service Advisor
✨Tip Number 1
Get to know the practice! Research The Junction Health Centre and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Bank Patient Service Advisor, you'll be dealing with patients face-to-face and over the phone. Role-play with a friend or family member to get comfortable with common scenarios you might encounter.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local health events. Building relationships can give you insider info about the role and even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Bank Patient Service Advisor role. Plus, it shows you're proactive and keen to join our team at The Junction Health Centre.
We think you need these skills to ace Bank Patient Service Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Bank Patient Service Advisor role. Highlight any relevant experience you have in dealing with patient enquiries or managing appointments, as this will show us you're a great fit for the position.
Show Your Communication Skills: Since you'll be interacting with patients both face-to-face and over the phone, it's important to demonstrate your communication skills. Use clear and friendly language in your application to give us a taste of how you'd interact with our patients.
Be Flexible: As this is a bank position, flexibility is key! Mention your availability and willingness to work various shifts. This will help us see that you're ready to jump in whenever needed, which is super important for our practice.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Practice Plus Group
✨Know the Role Inside Out
Make sure you understand what a Bank Patient Service Advisor does. Familiarise yourself with the responsibilities like handling patient enquiries, booking appointments, and sending referrals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be dealing with patients face to face and over the phone, it's crucial to demonstrate excellent communication skills. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable with the types of interactions you’ll have in the job.
✨Show Your Flexibility
As this is a bank position, emphasise your willingness to work various shifts. Be prepared to discuss your availability and how you can adapt to the needs of the practice. This shows that you’re ready to jump in whenever needed, which is key for a bank role.
✨Research the Practice
Take some time to learn about The Junction Health Centre. Understanding their values, services, and community involvement can give you an edge. Mentioning specific details during your interview can demonstrate your enthusiasm and commitment to being part of their team.
