At a Glance
- Tasks: Support patient services and manage feedback to enhance patient experience.
- Company: Join a dedicated team in North West London focused on patient care.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Be part of a supportive environment with career advancement potential.
- Why this job: Make a real difference in patient care and improve healthcare experiences.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dedicated and detail‑focused IUC Patient Experience Administrator to join our North West London team, based at Stockley Park. In this important role, you will support the delivery of patient‑centered services across NHS 111, Out of Hours (OOH), and the Clinical Assessment Service (CAS).
You will act as a key point of contact for patient feedback, managing complaints, compliments, incidents, and healthcare professional feedback. Working closely with the Quality.
Patient Experience Administrator employer: Practice Plus Group IUC
As a Patient Experience Administrator at our North West London team in Stockley Park, you will be part of a supportive and collaborative work culture that prioritises patient care and employee well-being. We offer comprehensive training and development opportunities to help you grow in your role, alongside competitive benefits that enhance work-life balance. Join us to make a meaningful impact in healthcare while enjoying the unique advantages of working in a vibrant and dynamic location.
