At a Glance
- Tasks: Lead and oversee clinical operations in a 111 contact centre, ensuring safe and compassionate care.
- Company: Practice Plus Group IUC, dedicated to high-quality healthcare services.
- Benefits: Competitive salary, health support, and tailored CPD training for career growth.
- Other info: Permanent full-time role with opportunities for professional development.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Clinical experience and strong leadership abilities required.
The predicted salary is between 53644 - 53644 £ per year.
Practice Plus Group IUC is looking for a 111 Contact Centre Operational Lead (Clinical) to provide operational oversight and clinical leadership in their 111 contact centre. This permanent full-time role is essential for delivering safe and compassionate care, adhering to NHSE commissioning and CQC standards.
The position offers competitive remuneration at £53,644.08 per annum, along with benefits such as physical and mental health support and a tailored CPD training program for career progression.
Clinical 111 Contact Centre Leader in England employer: Practice Plus Group IUC
Practice Plus Group IUC is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to delivering safe and compassionate care, employees benefit from competitive remuneration, comprehensive health support, and tailored CPD training programmes that foster career growth. The supportive work culture encourages collaboration and innovation, making it a rewarding place to advance your career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical 111 Contact Centre Leader in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Practice Plus Group. A friendly chat can give us insider info on the company culture and what they really value in a candidate.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical knowledge and leadership skills. We want to show that we can deliver safe and compassionate care while adhering to NHSE commissioning and CQC standards.
✨Tip Number 3
Don’t forget to showcase your passion for mental health support and CPD training. We should highlight any relevant experience or training that aligns with the role’s focus on career progression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows we’re serious about joining the team at Practice Plus Group.
We think you need these skills to ace Clinical 111 Contact Centre Leader in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in clinical leadership and operational oversight. We want to see how your skills align with the role of a 111 Contact Centre Leader, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing safe and compassionate care. We love hearing personal stories that connect your values with our mission at Practice Plus Group.
Showcase Your Understanding of Standards:Familiarise yourself with NHSE commissioning and CQC standards, and mention them in your application. We appreciate candidates who understand the importance of these guidelines in delivering quality care.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Practice Plus Group IUC
✨Know Your Clinical Standards
Make sure you’re well-versed in NHSE commissioning and CQC standards. Brush up on the latest guidelines and be ready to discuss how you’ve adhered to these in your previous roles. This shows you’re not just familiar with the requirements but can also apply them effectively.
✨Showcase Leadership Experience
As a Clinical 111 Contact Centre Leader, your leadership skills are crucial. Prepare examples of how you've led teams in high-pressure environments, focusing on your ability to deliver safe and compassionate care. Highlight any specific challenges you faced and how you overcame them.
✨Emphasise Continuous Professional Development
With a tailored CPD training program on offer, it’s important to demonstrate your commitment to ongoing learning. Share any relevant courses or training you've completed recently and how they’ve enhanced your clinical practice. This will show that you’re proactive about your professional growth.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills in a clinical context. Practice articulating your thought process clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
