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- Tasks: Welcome patients, manage bookings, and support clinical teams in a busy healthcare environment.
- Company: Join Practice Plus Group, a leading independent NHS service provider.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Why this job: Be the friendly face that helps patients feel cared for during out-of-hours services.
- Qualifications: Experience in reception or customer service, with strong communication skills.
- Other info: Enjoy a dynamic role with opportunities for personal growth and development.
The predicted salary is between 11 - 16 £ per hour.
Practice Plus Group are looking for a Bank Receptionist at our Warwickshire OOH service to prepare and open a centre for patients and doctors' arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group. Hours of work are between 09.30-16.30 on Saturdays and Sundays. Currently, we are looking for Bank Receptionists for our site in Stratford-upon-Avon. You’ll be the welcoming presence and organised mind that helps keep things running smoothly during our out-of-hours services.
Responsibilities
- Greeting patients warmly and registering them efficiently
- Managing telephone enquiries, bookings and patient queries
- Supporting clinical teams by coordinating patient flow
- Handling data entry and maintaining accurate records
- Ensuring the reception area is calm, tidy and professional
- Adapting quickly to changing demands during busy periods
Every shift brings a new set of challenges, and your flexibility will help us meet them with confidence.
Requirements / What we’re looking for
- Have previous experience in reception, customer service or admin ideally in healthcare
- Communicate clearly and handle sensitive situations with empathy
- Can stay focused and composed during busy or late hours
- Are confident using IT systems and multitasking under pressure
- Show strong attention to detail and a commitment to confidentiality
- Are reliable, punctual, and enthusiastic about flexible working
About Practice Plus Group / Benefits
At Practice Plus Group, we’re here to make healthcare better for patients, clinicians and everyone in between. As one of the UK’s largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices.
Contract
Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank contract, you’ll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability.
Weekend Bank Receptionist in Stratford-upon-Avon employer: Practice Plus Group Holdings Limited
Contact Detail:
Practice Plus Group Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Bank Receptionist in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Research Practice Plus Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a Bank Receptionist. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it's really like to work at Practice Plus Group, giving you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Weekend Bank Receptionist in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in reception or customer service, especially in healthcare. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Bank Receptionist role. Share your passion for patient care and how you handle busy situations with ease – we love a good story!
Showcase Your IT Skills: Since you'll be using IT systems regularly, mention any relevant software or tools you’re familiar with. We appreciate tech-savvy candidates who can multitask under pressure, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Practice Plus Group!
How to prepare for a job interview at Practice Plus Group Holdings Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Bank Receptionist at Practice Plus Group. Familiarise yourself with their services and how you can contribute to creating a welcoming environment for patients. This will show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role involves greeting patients and managing enquiries, be ready to share examples from your past experiences where you handled customer interactions effectively. Highlight any situations where you demonstrated empathy and professionalism, especially in a healthcare setting.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle busy periods and sensitive situations. Think of specific scenarios where you had to multitask or remain calm under pressure. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical shift looks like, or how they support their staff during busy times. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
