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- Tasks: Lead and inspire a team of volunteers with lived experience in the Criminal Justice System.
- Company: Join Practice Plus Group, a leading provider of NHS services focused on patient care.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by shaping service delivery through lived experiences.
- Qualifications: Experience in training design and volunteer management is essential.
- Other info: Be part of a mission-driven team dedicated to improving lives and outcomes.
The predicted salary is between 30000 - 40000 £ per year.
This is an opportunity you don't want to miss. We have an exciting opportunity for a Service User Engagement Lead to join our team in West & North Yorkshire. As a Service User Engagement Lead, your responsibilities will vary. You will:
- Manage paid staff and volunteers all whom have lived experience of the Criminal Justice System
- Develop and deliver peer mentor training to prospective volunteers
- Ensure Service User Engagement is embedded into all aspects of service delivery
- Work alongside senior leadership teams to ensure that lived experience remains integral to the service we offer
- Report to the Regional Service User Engagement Lead
Qualifications:
- Proven experience in designing, delivering, and evaluating training programs.
- Skilled in the coordination, supervision, and management of volunteers and paid staff.
- Strong administrative and IT capabilities, with proficiency in relevant software and systems.
- Strong report-writing and documentation skills, with attention to detail and clarity.
- Comprehensive understanding of safeguarding practices and risk management procedures.
Our person-centred model is focused on providing meaningful pathways to anyone faced with criminal charges, as well as understanding what triggers and socio-economic circumstances might lead to people offending. We will treat individuals more holistically, focusing on the person and early intervention strategies to reduce risks and improve outcomes. Practice Plus Group are the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. We aim to deliver a truly integrated model that will guide all groups involved in the judicial pathway to provide a more meaningful experience to the individuals involved. Practice Plus Group's purpose is to unlock your best work life and we stand by our core values:
- We treat patients as they would like to be treated
- We act with integrity
- We embrace diversity
- We strive to do things better together
Service User Engagement Lead in Leeds employer: Practice Plus Group Holdings Limited
Contact Detail:
Practice Plus Group Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service User Engagement Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. The more you engage with others, the better your chances of landing that Service User Engagement Lead role.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or presentation that highlights your experience in designing and delivering training programmes. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how your lived experience and understanding of safeguarding practices can contribute to the role.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Service User Engagement Lead in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Service User Engagement Lead. We want to see how your skills in training and managing volunteers can shine through!
Showcase Your Experience: Don’t hold back on sharing your past experiences, especially those related to the Criminal Justice System. We’re keen to see how your lived experience and understanding can contribute to our mission.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts well. We appreciate attention to detail, so make sure your writing is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity!
How to prepare for a job interview at Practice Plus Group Holdings Limited
✨Know Your Stuff
Make sure you understand the role of a Service User Engagement Lead inside and out. Familiarise yourself with the responsibilities, especially around managing staff and volunteers with lived experience. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Training Skills
Since you'll be developing and delivering peer mentor training, prepare to discuss your previous experiences in designing and evaluating training programmes. Bring examples of how you've successfully engaged volunteers or staff in the past, as this will demonstrate your capability in this area.
✨Emphasise Person-Centred Approaches
Practice Plus Group values a person-centred model, so be ready to talk about how you would implement this in your role. Share any relevant experiences where you've focused on individual needs and early intervention strategies, as this aligns perfectly with their mission.
✨Be Ready for Scenario Questions
Expect questions about safeguarding practices and risk management. Prepare some scenarios where you've had to navigate these issues, highlighting your attention to detail and clarity in documentation. This will show that you’re not only aware of the policies but can also apply them effectively.