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- Tasks: Lead patient engagement initiatives and enhance satisfaction through innovative projects.
- Company: Join Practice Plus Group, a leader in healthcare for secure environments.
- Benefits: Enjoy discounts, professional development support, and 24/7 employee assistance.
- Why this job: Make a real difference in patients' lives while growing your healthcare skills.
- Qualifications: NVQ Level 2/3 in Health and Social Care and strong communication skills.
- Other info: Dynamic role in a fast-paced environment with excellent career growth opportunities.
The predicted salary is between 29264 - 33510 £ per year.
We have an exciting opportunity for a Patient Engagement Lead to join our team at HMP Leeds, a Category B male prison located in Leeds. HMP Leeds is a busy remand prison with a high turnover of inmates, creating a fast‑paced, challenging but exciting environment.
Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, this could be the right opportunity for you.
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We are the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. Practice Plus Group’s purpose is to unlock your best work life and we stand by our core values.
Responsibilities- Improve and stabilise patient engagement activities and patient satisfaction through effective service‑user engagement and peer‑led forums, planning and delivering projects/programmes in line with patients’ needs and priorities, involving patients (where possible) in project and training delivery.
- Act as a point of contact and respond to patient engagement enquiries from staff, external partners and patients.
- Oversee and manage the health champion peer support model, including the delivery of Health Champion training across the region.
- Ensure statutory and organisational requirements are met, conduct patient engagement activities frequently across all sites, and provide timely evaluations and feedback/recommendations to patients, staff and external partners.
- Discounts on shopping and leisure activities.
- Support to grow in your role and continue your professional development.
- 24/7 employee assistance helpline and financial assistance when needed.
- NVQ Level 2/3 or equivalent in Health and Social Care.
- GCSE grades C/4 or above in both English and Maths.
- Experience of working as a peer representative in a criminal justice setting.
- Excellent communication skills.
- Required to have face‑to‑face engagement with patients as well as group facilitation and note‑taking when necessary.
- A non‑judgemental and compassionate approach.
- We treat patients and each other as we would like to be treated.
- We act with integrity.
- We embrace diversity.
- We strive to do things better together.
You will receive an annual salary of £29,264 – £33,510 per annum, depending on experience.
Patient Engagement Lead in Leeds employer: Practice Plus Group Holdings Limited
Contact Detail:
Practice Plus Group Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Engagement Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in secure environments. Attend events or join online forums where you can connect with others and learn about opportunities that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially around patient engagement and support in challenging environments.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific projects or initiatives you've led that improved patient engagement or satisfaction. This will demonstrate your capability and passion for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly.
We think you need these skills to ace Patient Engagement Lead in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Engagement Lead role. Highlight your relevant experience in healthcare and any specific skills that align with the job description. We want to see how you can make a difference in our team!
Showcase Your Communication Skills: Since excellent communication is key for this role, don’t forget to demonstrate your ability to engage with diverse groups. Use examples from your past experiences where you’ve successfully communicated or facilitated discussions, especially in challenging environments.
Be Authentic: We value integrity and a non-judgemental approach, so let your personality shine through in your application. Share your passion for patient engagement and how you embody our core values. We’re looking for genuine candidates who resonate with our mission!
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Practice Plus Group Holdings Limited
✨Know Your Stuff
Make sure you understand the role of a Patient Engagement Lead and the specific challenges faced in a secure environment like HMP Leeds. Familiarise yourself with the Health in Justice team’s mission and values, as well as the importance of patient engagement in healthcare settings.
✨Showcase Your Experience
Be ready to discuss your previous experience, especially if you've worked in a criminal justice setting or have been a peer representative. Highlight any relevant projects or initiatives you've led that improved patient engagement or satisfaction.
✨Demonstrate Compassion and Integrity
Since the role requires a non-judgemental and compassionate approach, prepare examples that showcase your ability to treat patients with respect and dignity. Think about times when you’ve had to navigate sensitive situations while maintaining integrity.
✨Engage with Questions
Prepare thoughtful questions to ask during the interview. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. Consider asking about their current patient engagement strategies or how they measure success in this area.
