Bank Outpatient Heathcare Assistant in Ilford

This is a fantastic opportunity to work alongside a skilled multidisciplinary team, supporting patients throughout their outpatient journey while developing your clinical skills within a modern healthcare setting. As a Bank colleague, you'll enjoy the flexibility to work around your existing commitments while making a real difference to patient care. As our Bank Healthcare Assistant within Outpatients, you'll support both clinical and administrative aspects of patient care, helping to ensure a smooth and positive experience for patients attending the department. You'll assist with pre-assessment and post-operative clinics, undertake a range of delegated clinical duties and provide professional support to nurses, consultants and the wider multidisciplinary team. This varied role is ideal for someone who enjoys patient interaction and thrives in a fast-paced healthcare environment. This role is offered on a bank (0-hour) contract. There are no guaranteed hours, and shifts will be offered depending on business needs. You can accept or decline shifts based on your availability, making this a flexible option-but it may not be suitable if you are seeking consistent or full-time hours. As our Bank Healthcare Assistant, you will be:

Key Responsibilities

• Welcoming patients and supporting them throughout their outpatient appointments.
• Assisting with pre-assessment and post-operative clinics.
• Performing phlebotomy, ECGs and urine testing as part of pre-operative investigations.
• Supporting wound assessments and dressing changes under supervision and following training.
• Recording observations including blood pressure, pulse, temperature and weight.
• Supporting stock management and maintaining clinical supplies.
• Maintaining accurate patient records and documentation.
• Supporting infection prevention and control measures within the department.
• Participating in clinical audits and quality improvement activities.
• Working collaboratively with colleagues to deliver excellent patient care.

Key Skills & Requirements

With your NVQ Level 2 or Care Certificate and experience of caring for others, you will also have:

• Ability to perform phlebotomy as part of pre-operative assessment pathways.
• Ability to perform ECGs as part of patient investigations.
• Excellent communication and interpersonal skills.
• Professional telephone manner.
• Ability to work in a busy and demanding environment.
• Ability to identify and elevate risks appropriately
• Self-motivated with the ability to work independently when required.
• Experience working within an outpatient department or hospital environment - desirable.

Benefits & Salary

• A bank rate of £13.96 per hour
• Flexible shifts to suit your availability
• Opportunity to work within a high performing clinical team
• Supportive working environment focused on quality patient care
• The chance to make a real difference to patients and colleagues alike

At Practice Plus Group, we actively promote diversity and equal opportunities.

Free access to Reward Gateway discount scheme Blue Light Card, Boundless card and Costco membership eligibility Award winning ED&I programme Access to private health insuranceTraining & Development Tailored CPD training delivered via our bespoke Learning Management System. Extensive training courses accessible via Practice Plus Group Skills Academy. Great development and career progression opportunities. You get to know people over the weeks and months, and you can see them start to improve when they are having treatment it's really nice, you can make a difference and help someone overcome difficulties.

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