PRA Group UK is seeking a compassionate contact centre professional to support vulnerable customers across multiple channels. You will handle sensitive conversations, help set up affordable repayment plans, and operate within FCA regulations.
The role emphasizes quality, accuracy, and customer-centric outcomes in a fast-paced, supportive environment. The position offers hybrid work with standard hours and opportunities to recognize and grow within a values-driven team.
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Hybrid Empathetic Debt Support Specialist in Kilmarnock employer: PRA GROUP, INC.
At PRA Group, we pride ourselves on being an excellent employer that fosters a collaborative and inclusive work culture. As a Junior Product Owner, you will have the opportunity to engage with diverse teams, contribute to meaningful projects, and develop your skills in a supportive environment that prioritises employee growth and innovation. Our commitment to compliance and ethical practices ensures that you can thrive while making a tangible impact on the global economy.
