PRA Group, INC. is seeking a strategic Head of Contact Technologies to own Genesys Cloud across Europe, shaping the platform roadmap and prioritising capabilities for voice, digital channels and AI-powered interactions.
You will lead technical delivery, manage budgets and supplier relationships, and build a small specialist team while partnering with operations, IT and compliance to drive measurable outcomes.
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Director of Contact Tech & AI Innovation in Kilmarnock employer: PRA GROUP, INC.
At PRA Group, we pride ourselves on being an excellent employer that fosters a collaborative and inclusive work culture. As a Junior Product Owner, you will have the opportunity to engage with diverse teams, contribute to meaningful projects, and develop your skills in a supportive environment that prioritises employee growth and innovation. Our commitment to compliance and ethical practices ensures that you can thrive while making a tangible impact on the global economy.
