At a Glance
- Tasks: Lead customer change initiatives to enhance outcomes and operational efficiency.
- Company: PRA Group, Inc. - a leader in customer transformation.
- Benefits: Competitive salary, career growth, and a focus on ethical conduct.
- Other info: Hands-on role in a regulated environment with a commitment to ethics.
- Why this job: Make a real difference in customer experiences while ensuring compliance.
- Qualifications: Experience in leading change and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
PRA GROUP, INC. is hiring a Head of Customer Transformation in Kilmarnock to lead delivery of customer change initiatives. This role focuses on implementing changes that improve customer outcomes and operational efficiency while ensuring compliance with FCA regulations.
The ideal candidate will have:
- Experience in leading change initiatives
- Strong stakeholder management skills
- The ability to work hands-on within a regulated environment
A commitment to ethical conduct and compliance with regulations is essential.
Head of Customer Transformation & Change Delivery employer: PRA GROUP, INC.
PRA Group, Inc. is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture in Kilmarnock where innovation and collaboration thrive. With a strong commitment to ethical practices and compliance, employees are empowered to lead impactful customer transformation initiatives while enjoying comprehensive benefits and opportunities for professional advancement.
