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For Companies At a Glance
- Tasks: Handle customer enquiries, manage bookings, and provide excellent service at our Leeds depot.
- Company: Join PQS Survey Ltd, a leading name in construction equipment supply with a strong customer focus.
- Benefits: Enjoy free parking, pension contributions, and comprehensive training opportunities.
- Why this job: Be part of a dynamic team where your communication skills shine and career growth is encouraged.
- Qualifications: Strong phone manner, good computer skills, and a professional appearance are essential; hire industry experience is a plus.
- Other info: Full training provided, with potential for progression within the company.
The predicted salary is between 28800 - 43200 £ per year.
Overview
We are excited to introduce a new opportunity with PQS Survey Ltd, a national leader in construction equipment supply. With a strong commitment to exceeding customer expectations, PQS has grown year on year, boasting high customer retention and continued investment in top-tier staff and equipment.
We’re now looking to welcome an additional Hire Controller to our busy Leeds depot. This is a fast-paced customer service role, where you’ll handle enquiries over the phone, at the trade counter, and through email. If you’re organised, communicative, and thrive in a dynamic environment, this could be the perfect fit!
Salary Band: Dependant on Experience
Hours: 7.30-4.30pm Mon-Fri
Other benefits: Free parking, pension, training.
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Hire Controller – Leeds employer: PQS Survey Ltd
Contact Detail:
PQS Survey Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller – Leeds
✨Tip Number 1
Familiarise yourself with the construction equipment hire industry. Understanding the common terms and processes will help you communicate effectively during the interview and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills. Since this role involves handling enquiries and resolving issues, consider role-playing scenarios with a friend to improve your communication and problem-solving abilities.
✨Tip Number 3
Research PQS Survey Ltd and their customer-first policy. Knowing their values and how they operate will allow you to align your answers with their expectations during the interview.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your interest in the role and helps you assess if the company culture is a good fit for you. Think about what you want to know regarding training and progression opportunities.
We think you need these skills to ace Hire Controller – Leeds
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Hire Controller position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any previous roles in the hire industry. Use bullet points for clarity and focus on achievements that demonstrate your organisational and communication skills.
Write a Covering Letter: Although optional, a covering letter can set you apart. Use it to express your enthusiasm for the role and explain why you would be a great fit for PQS Survey Ltd. Mention specific examples from your past experiences that relate to the job.
Double-Check Your Application: Before submitting, review your application for any spelling or grammatical errors. Ensure all required fields are filled out and that your CV is attached. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PQS Survey Ltd
✨Showcase Your Communication Skills
As a Hire Controller, you'll be dealing with customer enquiries over the phone and face-to-face. Make sure to demonstrate your excellent telephone manner and communication skills during the interview. Practice clear and concise responses to common questions.
✨Familiarise Yourself with the Hire Industry
While previous experience in the hire industry is advantageous, it's not essential. However, having a basic understanding of how the hire process works can set you apart. Research common terms and practices in the industry to show your enthusiasm and readiness to learn.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer service scenarios. Think about examples from your past experiences where you've successfully resolved issues or managed customer expectations. This will highlight your problem-solving skills and ability to thrive in a fast-paced environment.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities, especially when managing customer requests and bookings. Be prepared to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a planner or notes to illustrate your organisational strategies.
