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- Tasks: Manage the online shop, process orders, and handle stock management.
- Company: Join PQA, a vibrant network empowering young performers across the UK.
- Benefits: Enjoy competitive holiday, gym contributions, and a birthday bonus day off.
- Why this job: Be part of a creative environment while developing valuable skills in e-commerce.
- Qualifications: Experience in shop administration or e-commerce is a plus; strong Excel skills required.
- Other info: Flexible hours with excellent career growth opportunities in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4–18. Through high-quality tuition in Comedy & Drama, Musical Theatre and Film & Television, PQA empowers young people to build confidence, creativity and life skills in a safe and inclusive environment.
The purpose of this office-based role is to fully manage the running of the online shop, maintaining controls regarding order fulfilment, stock management and department reporting.
Key Responsibilities- Process orders from the online store selling PQA merchandise.
- Pick and pack fulfilment of orders.
- Management of stock, including:
- Monitoring individual product stock levels and estimating future sales.
- Re-ordering low stock.
- Process returns and adjust stock counts.
- Periodic stock takes.
- Previous experience in shop administration or e-commerce is highly desirable.
- Strong skills in Microsoft Office Suite, especially Excel.
- Attention to detail and accuracy in financial data management.
- Excellent communication skills.
- Curious nature with reconciliatory problem-solving skills.
- Adaptable and able to independently prioritise.
Location: Loudwater, High Wycombe (Head Office). (The role is fully based at this location.)
Holiday: 20 days holiday (pro rata) + 3 days holiday at Christmas (and bank holidays pro rata)
Hours: Based on a 24-hour week (days to be agreed, but Tuesday is mandatory)
Benefits include:- Onsite free parking
- Birthday bonus day off
- Breakfast and refreshments available
- Employee Assistance Programme
- After probation has been passed (usually 6 months):
- Gym membership contribution
- Cycle to work scheme
- Private healthcare cover
- Life insurance
Online Shop Administrator employer: PQA
Contact Detail:
PQA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Shop Administrator
✨Tip Number 1
Get to know the company inside out! Research PQA's values, mission, and what makes their online shop tick. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 3
Prepare for the interview by practising common questions related to e-commerce and shop administration. Think about how your skills in Microsoft Office, especially Excel, can shine through. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the PQA family right from the start.
We think you need these skills to ace Online Shop Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Online Shop Administrator role. Highlight your experience in shop administration or e-commerce, and show us how your skills match what we're looking for!
Show Off Your Excel Skills: Since strong skills in Microsoft Office Suite, especially Excel, are essential, don’t forget to mention any relevant experience you have. If you've worked with spreadsheets before, let us know how you used them to manage data effectively.
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application is free from typos and errors. We want to see that you can manage financial data accurately right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PQA
✨Know Your Stuff
Before the interview, make sure you’re familiar with PQA and its mission. Understand the role of an Online Shop Administrator and how it fits into the bigger picture. Brush up on your e-commerce knowledge and be ready to discuss your previous experience in shop administration.
✨Show Off Your Skills
Highlight your proficiency in Microsoft Office, especially Excel. Be prepared to give examples of how you've used these skills in past roles, particularly in managing stock or processing orders. If you have any experience with stock management systems, definitely mention that!
✨Be Customer-Focused
Since you'll be handling customer queries, demonstrate your excellent communication skills during the interview. Share examples of how you've resolved customer issues in the past and how you ensure a positive shopping experience for customers.
✨Demonstrate Your Problem-Solving Skills
PQA values a curious nature and problem-solving abilities. Think of a time when you faced a challenge in your previous roles and explain how you approached it. This will show that you can adapt and prioritise tasks effectively, which is crucial for this position.