Online Shop Administrator in High Wycombe
Online Shop Administrator

Online Shop Administrator in High Wycombe

High Wycombe Full-Time 24000 - 36000 £ / year (est.) No home office possible
Go Premium
P

At a Glance

  • Tasks: Manage the online shop, process orders, and handle stock management.
  • Company: Join the Pauline Quirke Academy, empowering young talent in performing arts.
  • Benefits: Enjoy competitive holiday, gym contributions, and a birthday bonus day off.
  • Why this job: Be part of a creative team making a difference in students' lives.
  • Qualifications: Experience in e-commerce and strong Microsoft Office skills required.
  • Other info: Dynamic role with opportunities for personal growth and development.

The predicted salary is between 24000 - 36000 £ per year.

Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4–18. Through high-quality tuition in Comedy & Drama, Musical Theatre and Film & Television, PQA empowers young people to build confidence, creativity and life skills in a safe and inclusive environment.

The purpose of this office-based role is to fully manage the running of the online shop, maintaining controls regarding order fulfilment, stock management and department reporting.

Key Responsibilities
  • Process orders from the online store selling PQA merchandise.
  • Pick and pack fulfilment of orders.
  • Management of stock, including:
  • Monitoring individual product stock levels and estimating future sales.
  • Re-ordering low stock.
  • Process returns and adjust stock counts.
  • Periodic stock takes.
  • Monitoring the shop email inbox and respond to customer queries.
  • Update product lines on stock management system and website content.
  • Maintain control of all company postage and use of franking machine.
  • Create weekly and monthly activity reports.
  • Reconcile stock movements to monthly finances.
  • Other ad-hoc processes as required.
  • Person SpecificationEssential Experience & Skills
    • Previous experience in shop administration or e-commerce is highly desirable.
    • Strong skills in Microsoft Office Suite, especially Excel.
    • Attention to detail and accuracy in financial data management.
    • Excellent communication skills.
    Personal Attributes
    • Curious nature with reconciliatory problem-solving skills.
    • Adaptable and able to independently prioritise.

    Location: Loudwater, High Wycombe (Head Office). (The role is fully based at this location.)

    Holiday: 20 days holiday (pro rata) + 3 days holiday at Christmas (and bank holidays pro rata)

    Hours: Based on a 24-hour week (days to be agreed, but Tuesday is mandatory)

    Benefits include:
    • Onsite free parking
    • Birthday bonus day off
    • Breakfast and refreshments available
    • Employee Assistance Programme
    • After probation has been passed (usually 6 months):
    • Gym membership contribution
    • Cycle to work scheme
    • Private healthcare cover
    • Life insurance

    Online Shop Administrator in High Wycombe employer: PQA

    At the Pauline Quirke Academy of Performing Arts, we pride ourselves on being an exceptional employer that values creativity and personal growth. Located in Loudwater, High Wycombe, our inclusive work culture fosters collaboration and innovation, while our comprehensive benefits package, including gym membership contributions and private healthcare, ensures our employees feel supported both personally and professionally. Join us to make a meaningful impact in the lives of young people through the arts, all while enjoying a fulfilling career in a dynamic environment.
    P

    Contact Detail:

    PQA Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Online Shop Administrator in High Wycombe

    ✨Tip Number 1

    Get to know the company! Research PQA and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in.

    ✨Tip Number 2

    Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral. We all love a good recommendation!

    ✨Tip Number 3

    Prepare for the interview by practising common questions related to shop administration and e-commerce. Think about your past experiences and how they relate to the role. Confidence is key!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the PQA team.

    We think you need these skills to ace Online Shop Administrator in High Wycombe

    Order Fulfilment
    Stock Management
    E-commerce Experience
    Microsoft Office Suite
    Excel
    Attention to Detail
    Financial Data Management
    Communication Skills
    Problem-Solving Skills
    Adaptability
    Prioritisation
    Customer Service
    Reporting Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience in shop administration or e-commerce. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!

    Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Online Shop Administrator position and how your curious nature and problem-solving skills make you a perfect fit for our team.

    Show Off Your Excel Skills: Since strong skills in Microsoft Office Suite, especially Excel, are essential, consider mentioning specific projects where you’ve used these skills. We love seeing attention to detail and accuracy in action!

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at PQA.

    How to prepare for a job interview at PQA

    ✨Know Your Stuff

    Make sure you’re familiar with the Pauline Quirke Academy and its mission. Understand what they do and how the Online Shop Administrator role fits into their vision. This shows genuine interest and helps you connect your skills to their needs.

    ✨Showcase Your Skills

    Highlight your experience in shop administration or e-commerce during the interview. Be ready to discuss specific examples of how you've managed stock, processed orders, or handled customer queries. Use numbers where possible to demonstrate your impact.

    ✨Excel at Excel

    Since strong skills in Microsoft Office, especially Excel, are essential, brush up on your spreadsheet skills. Be prepared to discuss how you’ve used Excel for stock management or reporting in previous roles. Maybe even mention any formulas or functions you find particularly useful!

    ✨Ask Smart Questions

    Prepare thoughtful questions about the role and the team. Inquire about the challenges they face in managing the online shop or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.

    Online Shop Administrator in High Wycombe
    PQA
    Location: High Wycombe
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    >