Do you want a role where you can make a difference?
What you\’ll be doing as a Call Operator:
Answering incoming calls from Residents, responding to situations including emergencies, fire alarms, and security entry calls. Sometimes people are just looking to hear a friendly voice.
- Accurately logging each call and inputting information into our CRM call handling platform.
- Being an integral part of a supportive team that provides the best possible experience for Residents.
What we are looking for:
- Customer service experience whether that be from call centres, retail, hospitality, or the care sector.
- Excellent communication skills. Someone who is motivated, reliable, resilient, flexible, calm in a crisis, and great at problem-solving.
- Someone with an empathetic approach.
- Good standard of English and ability to enter data into systems accurately.
- Someone who can commit to 10+ hours a week. As a 24/7/365 service, we have a variety of shift options, and plenty of opportunities to do additional hours.
What you can expect in return:
- Competitive rates of pay, dependent on experience, typically £12.12 per hour.
- Fantastic colleague benefits.
- Supportive and friendly team.
- Extensive training from initial induction and throughout your career.
- Career development opportunities.
- Safe, secure, and contemporary offices based in Ringwood.
- Free on-site parking.
- Rewarding work; you\’ll be making a positive difference every day.
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Contact Detail:
PPT Salon Recruiting Team