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- Tasks: Coordinate mobile service engineers and manage customer updates for vehicle repairs.
- Company: Join a growing team in a dynamic aftersales environment.
- Benefits: Competitive salary, 30 days holiday, and life assurance scheme.
- Other info: Full-time role with opportunities for personal growth and development.
- Why this job: Be part of a supportive team and enhance your organisational skills.
- Qualifications: Good communication skills and basic knowledge of Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Due to our continued growth, we are currently seeking to recruit a full time Aftersales Co-ordinator to join our busy team.
Responsibilities include but are not limited to:
- Scheduling & Co-ordinating Mobile Service Engineers effectively.
- Update customer with ETAs and progress.
- Liaise with engineers to provide quotations to customers for vehicle body repairs and maintenance.
- Ordering relevant parts and creating purchase orders.
- Invoicing.
- Logging detailed information onto in-house systems and customer portals.
- Assisting with the day to day administration within the Aftersales department (emails, filing, scanning etc).
Person Specification
Competencies
- Good communication skills both verbally (on the phone and face to face) and written.
- Previous experience in scheduling and co-ordinating mobile engineers (On the job training will be given).
- Good operational knowledge of Microsoft Word, Excel and Outlook.
Special aptitudes
- Excellent time keeping and attendance.
- Excellent work ethic.
- Ability to work within a team as well as on own initiative.
Salary and benefits
- Competitive salary - DOE.
- 30 days holiday (including bank holidays).
- Life assurance scheme (x3 annual salary).
- Full time position (Monday - Friday).
Aftercare Service Co-ordinator in Bury employer: PPS Commercials Ltd
Contact Detail:
PPS Commercials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftercare Service Co-ordinator in Bury
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to scheduling and co-ordinating. Think about examples from your past experiences that showcase your communication skills and ability to work under pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Aftercare Service Co-ordinator in Bury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftercare Service Co-ordinator role. Highlight any relevant experience you have in scheduling and coordinating, as well as your communication skills. We want to see how you can fit into our busy team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your operational knowledge of Microsoft Word, Excel, and Outlook, and how you can contribute to our aftersales department.
Show Off Your Skills: In your application, don’t forget to showcase your excellent timekeeping and work ethic. We love candidates who can demonstrate their ability to work both in a team and independently. Give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PPS Commercials Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Aftersales Co-ordinator. Familiarise yourself with scheduling and co-ordinating mobile engineers, as well as the importance of updating customers with ETAs. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since good communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or team members in the past. This will showcase your ability to handle both verbal and written communication, which is crucial for liaising with engineers and customers.
✨Demonstrate Your Organisational Skills
Being organised is vital for an Aftersales Co-ordinator. Bring examples of how you've managed schedules or coordinated tasks in previous roles. You could even mention any tools or systems you've used to keep track of information, as this will show that you can handle the administrative side of the job efficiently.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, the tools they use for scheduling, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.