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- Tasks: Coordinate mobile service engineers and manage customer updates and invoicing.
- Company: Join a growing team focused on exceptional aftersales service.
- Benefits: Enjoy a full-time position with opportunities for on-the-job training.
- Why this job: Be part of a dynamic environment where your coordination skills make a real impact.
- Qualifications: Strong communication skills and a willingness to learn are essential.
- Other info: Experience in scheduling is a plus, but training will be provided.
The predicted salary is between 24000 - 36000 £ per year.
Due to our continued growth, we are currently seeking to recruit a full time Aftersales Co-ordinator to join our busy team. Responsibilities include but are not limited to: Scheduling & co-ordinating Mobile Service Engineers effectively. Update customer with ETAs and progress. Liaise with engineers to provide quotations to customers for vehicle body repairs and maintenance. Ordering relevent parts and creating purchase orders. Invoicing. Loggingdetailed information onto in-house systems and customer portals. Assisting with the day to day administration within the Aftersales department (emails, filing, scanning etc). Person Specification Competencies Good communication skills both verbally (on the phone and face to face) and written. Previous experience in scheduling and co-ordinating mobile engineers (On the job training will be given) Good operational knowledge of Microsoft word, excel and outlook. Special aptitudes Excellent time keeping and attendance. Excellent work ethic Ability to work within a team as well as on own initiative. JBRP1_UKTJ
Aftersales Coordinator employer: PPS Commercials Ltd
Contact Detail:
PPS Commercials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Coordinator
✨Tip Number 1
Familiarize yourself with the tools and software commonly used in aftersales coordination. Understanding systems for scheduling and invoicing will give you a leg up during the interview.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Practice clear and concise ways to convey information, as this role heavily relies on effective communication with both customers and engineers.
✨Tip Number 3
Research common challenges faced by aftersales coordinators and think about how you would address them. Being prepared with solutions can impress during discussions.
✨Tip Number 4
Network with professionals in the automotive aftersales industry. Engaging with others in the field can provide insights and potentially lead to referrals that could help you land the job.
We think you need these skills to ace Aftersales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling and coordinating, especially if you have worked with mobile engineers before. Use specific examples to demonstrate your organizational skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Aftersales Coordinator role. Mention how your communication skills and operational knowledge align with the responsibilities outlined in the job description.
Showcase Your Skills: Emphasize your good communication skills, both verbal and written, as these are crucial for the role. Provide examples of how you've effectively communicated with customers or team members in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is important for this position.
How to prepare for a job interview at PPS Commercials Ltd
✨Show Your Communication Skills
Since the role requires good verbal and written communication, be prepared to demonstrate these skills during the interview. Practice clear and concise responses, and consider sharing examples of how you've effectively communicated in previous roles.
✨Familiarize Yourself with Scheduling Tools
As the position involves scheduling and coordinating mobile service engineers, it’s beneficial to familiarize yourself with any relevant scheduling software or tools. Mentioning your experience or knowledge of such tools can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in scenarios related to scheduling conflicts or customer inquiries. Think of past experiences where you successfully navigated similar challenges and be ready to discuss them.
✨Understand the Company’s Services
Research the company’s services and products thoroughly. Being knowledgeable about what they offer will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
