Associate Director, Support Sales in London

LondonSales – Account Management /Permanent - full time /HybridAt PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. they are the competitive advantage driving our innovation. You'll be our first Associate Director focused solely on global cross-sell, sitting inside Account Management and working across our full portfolio. That means identifying where our broader payments and product suite solves problems customers haven't yet asked us to solve, and building the commercial motion to get those products adopted at scale. Build the framework for how we identify, prioritise, and pursue cross-sell opportunities across our global account base. Represent PPRO's full product ecosystem in senior client meetings, executive reviews, and commercial negotiations. Use account analytics, transaction data, and market intelligence to find cross-sell targets and move quickly when the picture changes. Align Sales, Product, Marketing, Legal, and Regional Operations around shared account growth plans, without direct authority over any of them. Share frameworks, deal learnings, and best practice with Account Managers to raise the commercial capability of the broader team. A track record of driving net-new revenue within existing enterprise accounts, not just winning new logos. Experience in strategic sales, account management, or commercial partnerships in payments, fintech, or complex B2B environments. Comfortable building structure in ambiguous situations. Strong data instincts. Fluent English; additional languages are a genuine advantage given the global scope of the portfolio. Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year Learning and Development - We offer a GBP 500 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role. Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Workplace Nursery Scheme - Save on childcare through salary exchangeGym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your walletMental Health Platform - We've teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more. Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Pet-friendly office- Because work is better with your paw-tners by your side Our Principles: We get things done: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy -