Are you a relationship builder with a sharp commercial instinct? Do you thrive on turning solid client connections into powerful, revenue-driving partnerships? As an Account Manager at PPRO, you won't just manage accounts—you will act as a strategic consultant, helping global businesses scale through smart payment solutions.
Responsibilities
- Drive Global Growth: Manage a high-value global client portfolio, executing tailored account plans to expand revenue, maximise portfolio share, and unlock new cross-selling/upselling opportunities.
- Be a Trusted Advisor: Deeply understand your clients' complex payment needs, mapping PPRO's solutions directly to their business growth strategies.
- Command Commercial Conversations: Confidently lead complex contract renewals and negotiations with key decision-makers and C-suite influencers.
- Protect & Optimise Revenue: Analyse performance metrics and market trends to build proactive retention strategies, mitigate risks, and deepen long-term customer loyalty.
- Champion Your Clients: Collaborate cross-functionally with internal teams to ensure seamless delivery on customer objectives in a fast-paced environment.
We are looking for a highly motivated Account Manager to join our dynamic team and take ownership of growing our existing customer portfolio. This isn't just about maintaining status-quo - it's about deeply understanding our clients' businesses, unlocking hidden value, and strategically expanding our portfolio share.
Qualifications
- Payments Expertise: 4+ years of proven success in account management, partnerships, or sales specifically within the payments industry.
- Commercial Track Record: A demonstrable history of hitting revenue targets, expanding portfolio share, and steering complex contract negotiations.
- Strategic Mindset: Sharp business acumen and strong analytical skills to translate data into actionable commercial strategies.
- Relationship Mastery: Natural interpersonal and communication skills to build effortless rapport with both global clients and internal stakeholders.
- The Right Grit: A highly proactive, independent, and curious mindset - someone who is hungry to make an impact in a fast-moving ecosystem.
- Status-Quo Challenger: You don't just follow processes; you proactively look for better ways to do things and drive positive change.
- A Global Outlook: You thrive in international environments and love connecting with people from diverse backgrounds and cultures.
- A Growth Mindset: A genuine passion for continuous learning, personal development, and adding real value to the wider team.
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Benefits
- Hybrid working: 3 days on site per week, 28 days holiday allowance, and a work-from-abroad policy allowing up to 30 days remotely per year.
- Learning & Development: A GBP500 annual budget to support your professional growth, leadership cafés, on-the-job training and other opportunities.
- Insurance & Retirement: Medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions.
- Enhanced Family Leave: Support during key life moments.
- Workplace Nursery Scheme: Salary exchange to save on childcare.
- Gym membership support.
- Mental Health Platform: One-on-one therapy, chat therapy, therapist-led courses, guided meditations and more.
