At a Glance
- Tasks: Investigate and respond to housing repairs complaints and legal claims.
- Company: Local Authority in West London with a focus on community service.
- Benefits: Competitive pay, hybrid working options, and dedicated support.
- Other info: Join a supportive team with opportunities for career growth.
- Why this job: Make a real difference in local housing while developing your legal skills.
- Qualifications: Experience in housing complaints and legal processes is essential.
The predicted salary is between 28.99 - 28.99 £ per hour.
Pay rate £27.85 to £28.99 per hour
Contract role, Local Authority Housing
Pertemps are recruiting for an experienced Local Authority Housing Repairs Complaints & Legal Officer for a Local Authority in West London. It is essential to have a background in Complaints and Repairs within a Local Authority setting for this role.
Overview: To investigate and respond to legal disrepair claims, official complaints, MP / councillor enquiries, FOI requests and insurance claims made against Hillingdon Council's Maintenance Service. Legal disrepair will be the primary duty. The role includes liaising with the council's Legal Services department, all Maintenance Service colleagues and contractors and other council departments, in order to successfully resolve all claims and provide feedback and quality assurance to managers as and when required.
Hybrid working (1 day per week home-working) is possible after the initial (minimum 1 month) training period.
Please get in touch for more information.
This is an agency post and Pertemps can offer you:
- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
- An easy registration process (all done online)
- Referral schemes and incentives
- Ongoing compliance managed for you
- Prompt and reliable payroll and lots more.
Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn't the role for you, contact us about other roles.
Local Authority Housing, Repairs Complaints & Legal Officer, West London employer: PPR Social Care
Pertemps is an excellent employer for those seeking a meaningful role in Local Authority Housing, particularly in West London. With a strong focus on employee support, including a dedicated consultant for guidance and a hybrid working model after training, Pertemps fosters a collaborative work culture that prioritises professional growth and development. The company also offers attractive benefits such as referral schemes and reliable payroll, making it a rewarding place to advance your career in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Local Authority Housing, Repairs Complaints & Legal Officer, West London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Local Authority Housing, Repairs Complaints & Legal Officer, West London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at PPR Social Care
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from PPR Social Care.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show PPR Social Care that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
