Children\'s Social Care, Complaints and Information Co-ordinator, Hull
Children\'s Social Care, Complaints and Information Co-ordinator, Hull

Children\'s Social Care, Complaints and Information Co-ordinator, Hull

Beverley Full-Time No home office possible
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At a Glance

  • Tasks: Coordinate complaints and manage sensitive information within a Children's Social Care Team.
  • Company: Pertemps is a leading recruitment agency connecting talent with opportunities across the UK.
  • Benefits: Enjoy a competitive pay rate, easy online registration, and ongoing support from a dedicated consultant.
  • Why this job: Make a real impact in children's lives while working in a supportive and dynamic environment.
  • Qualifications: Experience in Local Authority settings and handling complaints is essential.
  • Other info: This is a contract role with various opportunities in social work available.

Job Description

Children’s Social Care, Complaints and Information Co-ordinator, Hull Pay rate to £25 per hour Contract role, Children's Social Services Pertemps are recruiting for an experienced Complaints and Information Co-ordinator in the Hull area. This is to work within a Children’s Social Care Team – you will need to have experience of working within a Local Authority setting, and handling Complaints, and have the ability to handle sensitive information in a confidential way. This is a contract role. Please get in touch for more information. This is an agency post and Pertemps can offer you:- 
  • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to 
  • An easy registration process (all done online) 
  • Referral schemes and incentives  
  • Ongoing compliance managed for you 
  • Prompt and reliable payroll and lots more. 

Please contact Graham Leatham on or email for more information.  We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager 

Children\'s Social Care, Complaints and Information Co-ordinator, Hull employer: PPR Social Care

Pertemps is an excellent employer for those seeking a fulfilling role in Children's Social Care, particularly in Hull. With a strong focus on employee support, we offer dedicated consultants, a streamlined registration process, and ongoing compliance management, ensuring you can concentrate on making a difference in the community. Our commitment to your professional growth is complemented by competitive pay rates and referral incentives, making Pertemps a rewarding place to advance your career in social services.
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Contact Detail:

PPR Social Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Children\'s Social Care, Complaints and Information Co-ordinator, Hull

✨Tip Number 1

Familiarise yourself with the local authority's policies and procedures regarding complaints handling. Understanding their specific processes will help you demonstrate your knowledge during any discussions or interviews.

✨Tip Number 2

Network with professionals in the field of children's social care. Attend local events or join online forums to connect with others who may have insights or advice about the role and the organisation.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully managed sensitive information or resolved complaints. Having concrete examples ready will showcase your experience and problem-solving skills.

✨Tip Number 4

Reach out to the recruitment consultant, Graham Leatham, directly. Engaging with him can provide you with valuable insights about the role and demonstrate your enthusiasm for the position.

We think you need these skills to ace Children\'s Social Care, Complaints and Information Co-ordinator, Hull

Experience in Children's Social Care
Complaint Handling
Confidentiality and Data Protection
Local Authority Knowledge
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Empathy and Sensitivity
Report Writing
Conflict Resolution
Time Management
Team Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Children's Social Care, Complaints and Information Co-ordinator. Familiarise yourself with the specific requirements mentioned in the job description, such as experience in handling complaints and working within a Local Authority setting.

Tailor Your CV: Customise your CV to highlight relevant experience in social care, particularly in complaint handling and confidentiality. Use specific examples from your past roles that demonstrate your skills and achievements related to the position.

Craft a Strong Cover Letter: Write a compelling cover letter that addresses why you are a good fit for this role. Mention your experience in children's social services and your ability to manage sensitive information. Be sure to express your enthusiasm for the position and the impact you hope to make.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a role that involves handling sensitive information.

How to prepare for a job interview at PPR Social Care

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Complaints and Information Co-ordinator. Familiarise yourself with the specific challenges faced in Children's Social Care, especially within a Local Authority setting.

✨Prepare for Scenario Questions

Expect to be asked how you would handle sensitive information and complaints. Prepare examples from your past experience that demonstrate your ability to manage these situations effectively and confidentially.

✨Show Your Knowledge of Policies

Brush up on relevant policies and procedures related to children's social care and complaints handling. Being able to discuss these confidently will show your commitment and understanding of the field.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, the types of complaints typically handled, or how success is measured in this role. It shows your genuine interest in the position.

Children\'s Social Care, Complaints and Information Co-ordinator, Hull
PPR Social Care

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