Children’s Information and advice officer - Family Help West
Must be a Driver
The primary areas of responsibility are to be the key point of contact for all enquiries and requests raised from various sources and to accurately record key elements of concerns or needs that are identified. To identify needs, with management direction and support, to assess threshold of risk and understanding of the different tiers of service provision. To make full use of a range of computerised systems, gather and accurately record information and attend regular meetings with the team and professionals.
As a CIAO you will support families and children by providing information on the offer of services available universally and within Early Help in Hertfordshire. The signposting of information will support families in needs to prevent an escalation of concern.
Your work will be underpinned by the principle of improving outcomes for children and young people through:
• Effective screening and support, to ensure that families receive the ‘Right Response’ from the appropriate agency at the highest levels of need without unnecessary delay.
• Strengthening screening and referral processes of Specialist Social Care Team and ensure a more timely and proportionate response to ensure that all contacts get feedback and are supported in appropriately addressing the needs of children and young people
Children’s Information and advice officer in Hemel Hempstead employer: PPR Social Care Careers
Pertemps is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. As a SEND Early Years Case Officer in Newham, you will benefit from a dedicated consultant, ongoing compliance management, and attractive referral schemes, all while making a meaningful impact on the lives of children and families in the community. With a commitment to providing a responsive, child-centred service, Pertemps fosters an environment where your skills and contributions are valued and recognised.
