At a Glance
- Tasks: Lead complex programmes in Technology Enabled Care, ensuring safe and user-centred digital health services.
- Company: Join a forward-thinking organisation dedicated to transforming health and social care through technology.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and user-centric service delivery.
- Why this job: Make a real difference in people's lives by enhancing independent living and preventative care.
- Qualifications: Experience in digital health, product management, and system integration is essential.
The predicted salary is between 55000 - 65000 £ per year.
This is a permanent role, with a hybrid working arrangement upon agreement. The Senior Technical Project Manager will lead complex, multi-disciplinary programmes in a Technology Enabled Care (TEC) environment, governing the delivery of solutions supporting preventative care, independent living, digital health services, and integrated care pathways. This role requires deep expertise in technical programme delivery, product management, new, large-scale systems integration, digital product development, and TEC-specific service transformation. The postholder will work closely with technology partners to ensure safe, reliable, secure, and user-centred TEC services are deployed at scale.
Key Responsibilities
- Lead end-to-end delivery of major TEC implementation and transformation programmes (e.g., digital alarm migration, dispersed housing upgrades, remote monitoring rollouts, or platform transitions).
- Develop and manage programme plans, governance structures, RAID logs, financial controls, and risk mitigation strategies.
- Coordinate multi-agency teams across technology suppliers, local authorities, NHS partners, and housing associations.
- Establish robust governance aligned with TEC Quality Frameworks and digital health standards.
- Lead technical integration programmes between TEC platforms, digital alarm receiving centres (ARC), IoT devices, sensors, mobile apps, and wider health and social care systems.
- Work with architects, suppliers, and industry bodies to ensure interoperability with standards such as TSA Quality Standards Framework (QSF), NHS Digital, DTAC, and UKCA requirements.
- Oversee API integrations, data flows, cyber security controls, and end-to-end system testing.
Product & Technical Management
- Collaborate with Product Managers to shape TEC solution roadmaps, device ecosystems, and service enhancements.
- Define user requirements based on insight from frontline practitioners, commissioners, and service users.
- Support development of new digital TEC services including remote monitoring, predictive analytics, and preventative care technologies.
- Evaluate technical feasibility, vendor solutions, and service design impacts.
Stakeholder & Partner Engagement
- Build strong relationships with programme stakeholders including commissioners, clinical teams, service managers, housing providers, technology vendors, and care partners.
- Communicate programme progress and technical decisions to executive stakeholders and governance boards.
- Facilitate workshops, discovery sessions, user testing, and service design reviews.
Quality, Risk, Safety & Compliance
- Through proper governance, ensure TEC services meet QSF, safeguarding, resilience, and safety-critical requirements.
- Lead risk assessments for system migrations, device behaviour, service continuity, and telecare alarm reliability.
- Embed a culture of continuous improvement, learning, and user-centred service delivery.
Required Skills & Experience
- Experience managing programmes in digital health, social care technology, or IoT-enabled service environments (desirable TECS environment).
- Product management experience, preferably within the TEC industry.
- Expertise in system integration, data exchange, APIs, cloud platforms, and device connectivity.
- Experience working within mixed delivery models involving local authorities, NHS partners, housing providers, and suppliers.
- Strong knowledge of agile, hybrid, or traditional delivery methods.
- Excellent analytical, stakeholder engagement, and communication skills.
Essential Qualifications & Professional Certifications
- APM PMQ – Project Management Qualification.
- PRINCE2 Practitioner and/or Agile certifications such as Scrum Master, AgilePM, or SAFe.
- Service management knowledge: ITIL Foundation or demonstrable experience managing live service transitions and incident risk – particularly valuable for service continuity and incident management.
- Relevant degree in IT, Engineering, Digital Health, Business, or similar or equivalent extensive experience.
- Leading digital alarm migration programmes and analogue-to-digital transitions.
- Working with telecare platform vendors, ARC providers, and IoT ecosystems.
- Experience in health and social care environments, and regulated service delivery.
- Familiarity with predictive analytics, remote monitoring, telehealth, and population health technologies.
- ITIL Foundation – particularly valuable for service continuity and incident management.
Personal Attributes
- Strong problem solver with a calm, structured approach to managing safety-critical services.
- Able to build and nurture strong relationships with internal and external stakeholders.
- Empathetic and user-focused, with an understanding of vulnerable users and safeguarding considerations.
- Confident communicator able to bridge technical and non-technical audiences.
- Highly organised, proactive, and resilient in complex, multi-stakeholder environments.
Senior Technical Project Manager in Exeter employer: Ppptakingcare
At our company, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the Technology Enabled Care sector. With a strong commitment to employee growth, we provide ample opportunities for professional development and training, ensuring our team members are equipped to lead transformative projects that enhance digital health services. Located in the picturesque Ashburton, Devon, our hybrid working model promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Project Manager in Exeter
✨Tip Number 1
Network like a pro! Get out there and connect with people in the TEC industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing digital health programmes and system integrations. Use specific examples to demonstrate how you've led successful projects in the past.
✨Tip Number 3
Prepare for interviews by researching the company’s TEC initiatives. Understand their products and services, and think about how your background in product management and technical delivery can add value. Tailor your responses to show you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior Technical Project Manager in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Technical Project Manager role. Highlight your experience in managing digital health programmes and system integrations, as well as any relevant certifications. We want to see how your skills align with our TEC environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about Technology Enabled Care and how your background makes you the perfect fit for this role. Don’t forget to mention specific projects you've led that relate to our key responsibilities.
Showcase Your Stakeholder Engagement Skills:In your application, emphasise your ability to build strong relationships with various stakeholders. We value communication skills highly, so share examples of how you've successfully engaged with clinical teams, technology vendors, and other partners in past roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter in one go. Let’s get your application in!
How to prepare for a job interview at Ppptakingcare
✨Know Your TEC Inside Out
Make sure you understand the Technology Enabled Care (TEC) landscape thoroughly. Familiarise yourself with the latest trends, technologies, and challenges in digital health services. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Prepare for Technical Questions
Expect to be asked about system integration, APIs, and data flows. Brush up on your technical knowledge and be ready to discuss specific projects you've managed. Use examples that highlight your experience in leading complex programmes and how you tackled challenges.
✨Showcase Your Stakeholder Engagement Skills
This role requires strong relationship-building skills. Prepare examples of how you've successfully engaged with various stakeholders, including local authorities and NHS partners. Highlight your communication strategies and how you’ve facilitated workshops or user testing sessions.
✨Demonstrate a User-Centred Approach
Emphasise your understanding of user needs, especially for vulnerable users. Be ready to discuss how you've incorporated user feedback into service design and delivery. This will show that you prioritise user experience in your project management approach.
