At a Glance
- Tasks: Lead innovative digital health projects and transform care services with cutting-edge technology.
- Company: Join a forward-thinking organisation dedicated to improving health and social care through technology.
- Benefits: Enjoy a competitive salary, flexible hybrid working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and user-centred service delivery.
- Why this job: Make a real difference in people's lives by enhancing digital health services and independent living.
- Qualifications: Experience in digital health project management and strong technical integration skills required.
The predicted salary is between 55000 - 65000 £ per year.
This is a permanent role, with a hybrid working arrangement upon agreement. The Senior Technical Project Manager will lead complex, multi-disciplinary programmes in a Technology Enabled Care (TEC) environment, governing the delivery of solutions supporting preventative care, independent living, digital health services, and integrated care pathways. This role requires deep expertise in technical programme delivery, product management, new, large-scale systems integration, digital product development, and TEC-specific service transformation. The postholder will work closely with technology partners to ensure safe, reliable, secure, and user-centred TEC services are deployed at scale.
Key Responsibilities
- Lead end-to-end delivery of major TEC implementation and transformation programmes (e.g., digital alarm migration, dispersed housing upgrades, remote monitoring rollouts, or platform transitions).
- Develop and manage programme plans, governance structures, RAID logs, financial controls, and risk mitigation strategies.
- Coordinate multi-agency teams across technology suppliers, local authorities, NHS partners, and housing associations.
- Establish robust governance aligned with TEC Quality Frameworks and digital health standards.
- Lead technical integration programmes between TEC platforms, digital alarm receiving centres (ARC), IoT devices, sensors, mobile apps, and wider health and social care systems.
- Work with architects, suppliers, and industry bodies to ensure interoperability with standards such as TSA Quality Standards Framework (QSF), NHS Digital, DTAC, and UKCA requirements.
- Oversee API integrations, data flows, cyber security controls, and end-to-end system testing.
Product & Technical Management
- Collaborate with Product Managers to shape TEC solution roadmaps, device ecosystems, and service enhancements.
- Define user requirements based on insight from frontline practitioners, commissioners, and service users.
- Support development of new digital TEC services including remote monitoring, predictive analytics, and preventative care technologies.
- Evaluate technical feasibility, vendor solutions, and service design impacts.
Stakeholder & Partner Engagement
- Build strong relationships with programme stakeholders including commissioners, clinical teams, service managers, housing providers, technology vendors, and care partners.
- Communicate programme progress and technical decisions to executive stakeholders and governance boards.
- Facilitate workshops, discovery sessions, user testing, and service design reviews.
Quality, Risk, Safety & Compliance
- Through proper governance, ensure TEC services meet QSF, safeguarding, resilience, and safety-critical requirements.
- Lead risk assessments for system migrations, device behaviour, service continuity, and telecare alarm reliability.
- Embed a culture of continuous improvement, learning, and user-centred service delivery.
Required Skills & Experience
- Experience managing programmes in digital health, social care technology, or IoT-enabled service environments (desirable TECS environment).
- Product management experience, preferably within the TEC industry.
- Expertise in system integration, data exchange, APIs, cloud platforms, and device connectivity.
- Experience working within mixed delivery models involving local authorities, NHS partners, housing providers, and suppliers.
- Strong knowledge of agile, hybrid, or traditional delivery methods.
- Excellent analytical, stakeholder engagement, and communication skills.
Essential Qualifications & Professional Certifications
- APM PMQ – Project Management Qualification.
- PRINCE2 Practitioner and/or Agile certifications such as Scrum Master, AgilePM, or SAFe.
- Service management knowledge: ITIL Foundation or demonstrable experience managing live service transitions and incident risk – particularly valuable for service continuity and incident management.
- Relevant degree in IT, Engineering, Digital Health, Business, or similar or equivalent extensive experience.
- Leading digital alarm migration programmes and analogue-to-digital transitions.
- Working with telecare platform vendors, ARC providers, and IoT ecosystems.
- Experience in health and social care environments, and regulated service delivery.
- Familiarity with predictive analytics, remote monitoring, telehealth, and population health technologies.
- ITIL Foundation – particularly valuable for service continuity and incident management.
Personal Attributes
- Strong problem solver with a calm, structured approach to managing safety-critical services.
- Able to build and nurture strong relationships with internal and external stakeholders.
- Empathetic and user-focused, with an understanding of vulnerable users and safeguarding considerations.
- Confident communicator able to bridge technical and non-technical audiences.
- Highly organised, proactive, and resilient in complex, multi-stakeholder environments.
Senior TEC Program Lead: Digital Health & IoT in Exeter employer: Ppptakingcare
At our company, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of digital health and IoT. Our hybrid working arrangements provide flexibility, while our commitment to employee growth through continuous learning and development ensures that you will thrive in your role as a Senior TEC Program Lead. Located in the picturesque Devon countryside, we offer a unique opportunity to make a meaningful impact on preventative care and independent living, all while enjoying a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior TEC Program Lead: Digital Health & IoT in Exeter
✨Tip Number 1
Network like a pro! Get out there and connect with people in the digital health and IoT space. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past projects, especially those related to TEC and digital health. This will give potential employers a clear view of what you can bring to the table and how you can lead their programmes.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out to the hiring manager or team members on LinkedIn. Ask insightful questions about the role or the company culture. This shows your genuine interest and can help you stand out from the crowd.
✨Tip Number 4
Keep it real with your interviews. Prepare to discuss not just your technical skills but also how you’ve managed stakeholder relationships and led teams in complex environments. Be ready to share specific examples that demonstrate your problem-solving abilities and user-focused approach.
We think you need these skills to ace Senior TEC Program Lead: Digital Health & IoT in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior TEC Program Lead role. Highlight your experience in digital health, IoT, and technical project management to show us you’re the perfect fit!
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills align with the job description. Use specific examples from your past experiences that relate to managing complex programmes and stakeholder engagement.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your key achievements stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the process!
How to prepare for a job interview at Ppptakingcare
✨Know Your TEC Inside Out
Make sure you understand the Technology Enabled Care (TEC) landscape thoroughly. Familiarise yourself with current trends in digital health, IoT, and how they integrate into care pathways. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Prepare for Technical Questions
Expect to be asked about system integration, APIs, and data exchange. Brush up on your technical jargon and be ready to discuss specific projects you've managed. Use examples from your experience to illustrate your problem-solving skills and how you've navigated complex delivery models.
✨Showcase Your Stakeholder Engagement Skills
This role requires strong relationships with various stakeholders. Prepare examples of how you've successfully engaged with commissioners, clinical teams, and technology vendors. Highlight your communication strategies and how you’ve facilitated workshops or user testing sessions.
✨Demonstrate a User-Centred Approach
Emphasise your understanding of user needs, especially for vulnerable populations. Be ready to discuss how you've incorporated user feedback into service design and improvements. This will show that you prioritise safety and quality in your project management.
