Emergency Resolution Shift Lead — 24/7 Operations in Exeter
Emergency Resolution Shift Lead — 24/7 Operations

Emergency Resolution Shift Lead — 24/7 Operations in Exeter

Exeter Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to ensure top-notch emergency care and service delivery.
  • Company: A leading care provider in Exeter focused on saving lives.
  • Benefits: Opportunities for professional growth and development in a rewarding field.
  • Why this job: Make a real difference in people's lives while honing your leadership skills.
  • Qualifications: Strong communication skills and a resilient, organised mindset required.
  • Other info: Join a fast-paced environment with a commitment to excellence.

The predicted salary is between 36000 - 60000 £ per year.

A leading care provider in Exeter is seeking an Emergency Resolution Shift Lead to manage a fast-paced team ensuring high-quality service. The role involves real-time operations management, achieving a 97.5% PCA target, and acting as a subject matter expert for operators.

Candidates must possess excellent communication skills and a resilient, organized approach. This is a great opportunity for professional development within a company dedicated to saving lives.

Emergency Resolution Shift Lead — 24/7 Operations in Exeter employer: PPP Taking Care

As a leading care provider in Exeter, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a strong commitment to professional development and a focus on high-quality service, we offer unique opportunities for growth while making a meaningful impact in the community. Join us and be part of a team that values resilience, communication, and dedication to saving lives.
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Contact Detail:

PPP Taking Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Emergency Resolution Shift Lead — 24/7 Operations in Exeter

Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by practising common questions related to emergency resolution and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your communication skills during the interview. Use clear examples from your past experiences that highlight how you’ve effectively managed teams and resolved emergencies.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.

We think you need these skills to ace Emergency Resolution Shift Lead — 24/7 Operations in Exeter

Real-Time Operations Management
Team Management
High-Quality Service Delivery
PCA Target Achievement
Subject Matter Expertise
Excellent Communication Skills
Resilience
Organisational Skills
Professional Development Focus

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in real-time operations management and any relevant leadership roles. We want to see how you can achieve targets like the 97.5% PCA goal, so don’t hold back on those achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your excellent communication skills and how your resilient, organised approach makes you the perfect fit for our fast-paced team. Let us know why you’re passionate about saving lives!

Showcase Your Expertise: As a subject matter expert, we want to know what makes you stand out. Include specific examples of how you've led teams or resolved emergencies in the past. This will help us see your potential impact on our operations.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our dedicated team!

How to prepare for a job interview at PPP Taking Care

Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of an Emergency Resolution Shift Lead. Familiarise yourself with real-time operations management and the importance of achieving that 97.5% PCA target. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

Showcase Your Communication Skills

Since excellent communication is key for this position, prepare examples from your past experiences where you've effectively communicated in high-pressure situations. Think about how you can convey complex information clearly and concisely, as this will be crucial in managing your team.

Demonstrate Resilience and Organisation

Be ready to discuss how you handle stress and maintain organisation in a fast-paced environment. Share specific strategies or tools you use to stay organised and resilient, especially when things get hectic. This will highlight your suitability for the role.

Prepare Questions for Them

Interviews are a two-way street, so come prepared with insightful questions about the company’s approach to emergency resolution and team dynamics. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.

Emergency Resolution Shift Lead — 24/7 Operations in Exeter
PPP Taking Care
Location: Exeter

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