At a Glance
- Tasks: Lead a service team, providing technical support and resolving complex issues in sewage treatment systems.
- Company: Join a reputable company focused on environmental solutions and customer satisfaction.
- Benefits: Competitive salary, training opportunities, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for travel and career advancement.
- Why this job: Be the go-to expert, mentoring others while tackling exciting challenges in the water industry.
- Qualifications: 5+ years in mechanical/electrical roles with strong problem-solving skills.
The predicted salary is between 33750 - 41250 £ per year.
As Senior Service Engineer, you'll be the technical lead for our service team, responsible for the quality of the work our service engineers carry out. Most of the week is based at our Wiveliscombe office, supporting engineers on site by phone, resolving escalated technical issues and quoting follow-on work. The rest is in the field, on inspections, maintenance and commissioning jobs that need a senior engineer's expertise across sewage treatment plants, pump stations and rainwater harvesting systems.
Key Responsibilities
- Provide technical support and advice to customers, colleagues and engineers on site, including daily phone support and resolving escalated technical issues.
- Carry out fault diagnosis, repair, maintenance and commissioning on sewage treatment and water pumping systems, covering electrical and mechanical equipment.
- Complete pre-service inspections and define what is needed to bring systems up to a serviceable standard.
- Produce detailed service reports with costed technical recommendations.
- Quote additional work identified in the field, and refer more complex opportunities to the sales team.
- Produce RAMS and order sheets.
- Train and coach trainee and service engineers, and take responsibility for the quality of the service team's work.
- Help develop technical documentation, manuals and service procedures.
- Make sure all work is completed safely, efficiently and in line with company policies and health and safety requirements.
- Build strong customer relationships and promote WCI's products and services.
- Respond to emergency breakdowns and customer call-outs as part of the on-call rota.
About You
This role suits an experienced service engineer who is ready to spend more of the week supporting other engineers than working alone on site. You'll have a strong mechanical and electrical background in sewage treatment and pumping systems, diagnose faults at system level rather than part by part, and explain clearly to customers and colleagues what you've found and what needs doing. It will suit someone organised and self-motivated who enjoys passing on what they know.
Essential Skills/Qualifications
- Knowledge of package sewage treatment plants, pump stations, rainwater harvesting systems and associated equipment such as pumps, motors and air compressors.
- At least five years' mechanical and electrical experience.
- 18th Edition (BS 7671) or equivalent electrical qualification.
- SSSTS or SMSTS.
- Technically minded, with strong problem-solving and analytical skills.
- Able to price and quote jobs.
- Good communication skills and a professional manner with customers.
- Computer literate.
- Motivated, reliable and able to work unsupervised, with excellent time management.
- Knowledge of, and interest in, the water industry and environmental issues.
- Full, clean driving licence.
- Ideally based within a 45-minute drive of our Wiveliscombe office (TA4 2PW).
- Able to take part in the on-call rota, currently one week in five.
- Able to travel within the UK when required, including occasional overnight stays.
- Available for occasional weekend working.
Desirable Skills/Qualifications
- Expert knowledge of off-mains drainage, including sewage treatment, pumping stations and rainwater harvesting systems.
- British Water Accredited Service Engineer.
- Medium risk confined spaces qualification.
- Manual handling qualification.
- Knowledge of potable water systems and water testing.
- Familiarity with Excel and Word.
To apply please send CV to (email address removed) or apply through Job Board.
Senior Service Engineer in Somerset employer: PPM Recruitment
At PPM Recruitment, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Located in the vibrant area of King's Lynn, our team is dedicated to mentoring and providing growth opportunities for our employees, ensuring you develop your skills in quantity surveying while working alongside experienced professionals across diverse sectors. Join us for a rewarding career where your contributions are valued and your professional development is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Engineer in Somerset
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Senior Service Engineer role you’re after at PPM Recruitment.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at PPM Recruitment a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at PPM Recruitment.
✨Apply Through Company Websites
When you spot a role like Senior Service Engineer at PPM Recruitment, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Senior Service Engineer in Somerset
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Senior Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at PPM Recruitment a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to PPM Recruitment specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at PPM Recruitment
✨Brush Up on Core Engineering Principles
Before heading into the interview with PPM Recruitment, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like PPM Recruitment want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
