Day to Day Reactive Maintenance Supervisor
Join a Growing Company Where Your Experience Makes a Difference
Location: Cumbria
Job Type: Full-Time, Permanent
Salary: Competitive Salary + Excellent Benefits Package
PPM Ltd is a leading property maintenance, refurbishment and construction company operating throughout Cumbria and Yorkshire. We work with social housing providers, local authorities, commercial clients and private customers, delivering everything from day-to-day repairs and adaptations to major refurbishment and construction projects.
Due to continued growth, we're looking for an experienced Supervisor / Foreperson to lead our responsive maintenance teams and help deliver outstanding service to our customers.
About the Role
This is a hands‑on leadership position, ideal for someone with a strong multi‑trade background who thrives in a fast‑paced environment.
You’ll be responsible for supporting and managing our reactive maintenance operatives, ensuring work is completed safely, efficiently and to the highest standard. The role combines leadership, technical expertise, planning, inspections and customer service, making every day varied and rewarding.
Key Responsibilities
- Lead and support a team of reactive maintenance operatives on a daily basis.
- Allocate works and ensure resources are effectively managed.
- Carry out pre-inspections to assess work requirements and provide technical guidance.
- Conduct post-inspections and quality checks to ensure works meet company and client standards.
- Assist with the planning and delivery of larger multi‑trade projects.
- Review repair requirements, labour needs and timescales before work commences.
- Manage variation requests and ensure compliance with client procedures and contractual requirements.
- Coach and mentor operatives, promoting best practice and quality workmanship.
- Maintain excellent customer service and client relationships.
Planning & Administration Responsibilities
- Manage and allocate jobs through the Epix system.
- Review incoming repairs and works orders.
- Monitor job progress and ensure works are completed within agreed timeframes.
- Raise and process variation requests in line with client procedures.
- Update job records, notes and completion information accurately.
- Liaise with the scheduling team to coordinate workloads and larger projects.
- Produce reports and respond to client enquiries where required.
- Ensure all records and documentation are maintained accurately and in a timely manner.
What We're Looking For
- Trade qualifications and/or substantial experience within: Joinery, Building, Plumbing, Multi‑trade maintenance.
- Previous supervisory or team leader experience.
- Experience within social housing, residential maintenance or construction.
- Strong organisational and problem‑solving skills.
- Excellent communication and customer service skills.
- Ability to effectively manage, motivate and support a team.
- Ability to work well under pressure and manage competing priorities.
- Full UK Manual Driving Licence.
Desirable Skills
- Basic computer skills and confidence using software systems.
- Experience using job management, scheduling or maintenance software.
- Previous experience using Epix or similar systems would be advantageous.
Full training on our Epix system will be provided, so we're keen to hear from candidates with the right attitude, leadership skills and trade knowledge, even if they haven't used similar systems before.
Why Join PPM?
At PPM, we value our people and believe in recognising commitment, hard work and loyalty.
Benefits Package
- Competitive Rate of Pay
- Weekly Attendance Payment*
- Company Van
- Mobile Phone (Business Use)
- Birthday Holiday*
- Enhanced Annual Leave Entitlement*
- Long Service Awards*
- Ongoing Training and Development Opportunities
- Stable Employment with a Growing and Expanding Business
- Workplace Pension Scheme
- Personal Accident Insurance*
- Time Off In Lieu (TOIL) Scheme*
*Eligibility criteria apply.
Working Hours
Monday to Friday, 8:00am - 4:30pm
Additional Information
This post requires PVG Scheme Membership/Record. Where applicable, applicants will be required to complete a satisfactory Disclosure Scotland application for the appropriate regulatory group.
PPM Ltd is an Equal Opportunities Employer and welcomes applications from all suitably qualified individuals regardless of age, disability, gender, race, religion or belief, or sexual orientation.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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