Music Communications Lead - Internal & Member Focus Hybrid in London

Music Communications Lead - Internal & Member Focus Hybrid in London

London Full-Time 45000 - 55000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Create engaging communications for members and improve internal culture at PPL.
  • Company: Join PPL, a music rights organisation passionate about supporting artists.
  • Benefits: Enjoy hybrid working, flexible hours, and perks like private medical insurance and music activity allowances.
  • Other info: Be part of a vibrant community that values equity, diversity, and inclusivity.
  • Why this job: Make a real impact in the music industry while collaborating with a diverse team.
  • Qualifications: 5-7 years in communications with strong writing and planning skills.

The predicted salary is between 45000 - 55000 £ per year.

Location: Soho, London (Hybrid – minimum 3 days in office)

Are you passionate about music, brimming with creativity and eager to make a genuine impact? If you value integrity, responsibility and inclusive teamwork, and feel that you would relish the challenge of delivering outstanding results for our members, then you’ll fit right in. PPL gets performers and recording rightsholders paid when their recorded music gets played in the UK and overseas.

About the Team

The Communications team works to develop PPL’s external profile and cultivate the effectiveness of our member messaging and helps to create a positive and engaging internal culture where our people feel well-informed.

What you’ll be doing:

At PPL, improving the experience of our people and members sits at the heart of everything we do. The Communications Manager will work with the Senior People Communications Manager and senior stakeholders across the business to plan and deliver engaging, clear and inclusive internal and member communications. You will be responsible for creating a wide range of materials, gathering stories and updates from colleagues, supporting teams to create effective communication plans and copy for use across multiple channels. This role is hands‐on and delivery‐focused, requiring strong writing skills, sound judgement and the confidence to advise colleagues on effective communication approaches.

Key Responsibilities:

  • Lead the creation and distribution of key member communications, ensuring content is clear, relevant and focused on improving the member experience
  • Work closely with subject-matter experts to shape messages that help deliver value to members and support PPL’s goals
  • Plan and coordinate internal campaigns and initiatives, including leadership updates, wellbeing activity and people programmes, ensuring consistent messaging and effective cadence
  • Manage the delivery of internal communications across channels including email, intranet, Teams and live events, putting clarity and colleague experience first
  • Own the internal communications plan and calendar, prioritising work, managing dependencies and ensuring communications are timely, accurate and aligned with organisational priorities
  • Collaborate across teams to highlight stories that link daily work to PPL’s mission, and ensure messaging consistency across internal and external channels
  • Measure the effectiveness of both member and internal communications activities using insight to continually improve communications and demonstrate impact

About You

We’re looking for a driven individual who thrives in a vibrant, diverse environment and shares our commitment to excellence as we strive to deliver expert-led, world-class customer experience for our members, licensees and stakeholders.

Key Requirements:

  • 5-7 years of experience in a communications role (internal, corporate, employee or member communications)
  • Proven ability to take ownership of end-to-end communications delivery, working independently and through others (e.g. agencies, SMEs, project teams) to achieve outcomes
  • Sets high standards and has excellent written communication skills and attention to detail, acting with integrity, accountability and sound judgement
  • Strong planning and prioritisation skills, with experience managing a communications calendar, multiple stakeholders and competing deadlines
  • Experience in a people-focused, membership or values-led organisation, with an understanding of the needs of varied audiences
  • Inclusive, open and straightforward, with the confidence to challenge constructively and influence decisions
  • Collaborative and proactive, with a hands-on approach and a commitment to building strong working relationships

Why work at PPL?

  • Hybrid working and Flexible working hours
  • Work from anywhere in the world for up to 2 weeks per year
  • Early finishes on Fridays in the summer months
  • Private medical insurance, life assurance and health cash plan
  • Annual allowance to claim back funds spent on your favourite music activity
  • Free healthy breakfasts and fresh fruit every day
  • Exclusive retail and gym discounts to boost your wellbeing
  • Season ticket loans
  • Regular socials and music industry related events
  • Annual bonus (non-contractual)

Equity, Diversity and Inclusivity at PPL:

At PPL, we believe in fairness and in creating a work environment that respects all lived experiences. We are proud to represent musicians and performers from every section of society and are committed to cultivating a workplace where everyone feels welcome and happy in a safe and trusted space.

About Us

Established in 1934, PPL exists to help ensure that those who invest their time, talent and money to make recorded music are fairly paid for their work. By licensing businesses and broadcasters all across the UK, and collecting royalties arising from the use of recorded music overseas, we do the heavy lifting for our members. Doing that heavy lifting are over 200 employees with a shared passion for music, who work hard behind the lights and sounds of the music industry on behalf of the many thousands of performers and record companies PPL represents.

Music Communications Lead - Internal & Member Focus Hybrid in London employer: Ppluk

At PPL, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. Our commitment to employee wellbeing is reflected in our hybrid working model, flexible hours, and unique perks such as the opportunity to work from anywhere for two weeks a year, alongside regular socials and music industry events. Join us in Soho, London, and be part of a passionate community dedicated to championing music rights while enjoying ample opportunities for personal and professional growth.

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Contact Details:

Ppluk Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Music Communications Lead - Internal & Member Focus Hybrid in London

Tip Number 1

Network like a pro! Reach out to people in the music industry, especially those connected to PPL. Attend events, join online forums, and don’t be shy about sliding into DMs. You never know who might help you land that interview!

Tip Number 2

Show your passion for music! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your favourite artists, recent concerts, or even your own music projects. It’s all about making that personal connection.

Tip Number 3

Prepare for interviews by researching PPL’s mission and values. Think about how your skills can contribute to their goals. Bring examples of your past work that align with their focus on member experience and communication strategies.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at PPL. Keep an eye on deadlines and make sure your application stands out!

We think you need these skills to ace Music Communications Lead - Internal & Member Focus Hybrid in London

Written Communication Skills
Attention to Detail
Stakeholder Management
Planning and Prioritisation
Internal Communications Strategy
Content Creation
Campaign Management

Some tips for your application 🫡

Show Your Passion for Music:When you're writing your application, let your love for music shine through! Share any relevant experiences or projects that highlight your creativity and commitment to the music industry.

Tailor Your Communication Style:Make sure your written application reflects the clear and engaging communication style we value at PPL. Use concise language and structure your thoughts well to demonstrate your strong writing skills.

Highlight Your Teamwork Skills:Since collaboration is key in our environment, mention any past experiences where you worked effectively with others. Show us how you can contribute to a positive team culture and support your colleagues.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at Ppluk

Know Your Music and the Company

Before the interview, dive deep into PPL's mission and values. Familiarise yourself with their role in the music industry and how they support performers and rightsholders. This knowledge will help you connect your passion for music with the company's goals during the conversation.

Showcase Your Communication Skills

As a Communications Manager, your writing and communication skills are crucial. Prepare examples of past projects where you successfully crafted engaging content or managed internal communications. Be ready to discuss how you can enhance member experience through effective messaging.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle communication challenges. Think of specific scenarios from your previous roles where you had to manage multiple stakeholders or deliver under tight deadlines, and be prepared to share those stories.

Emphasise Collaboration and Inclusivity

PPL values teamwork and inclusivity, so highlight your experience working in diverse teams. Share examples of how you've fostered collaboration and built strong relationships in your previous roles, demonstrating that you can thrive in their vibrant environment.