At a Glance
- Tasks: Create engaging communications and enhance member experiences in a vibrant music-focused environment.
- Company: Join PPL, a leading organisation championing music rights since 1934.
- Benefits: Enjoy hybrid working, flexible hours, health perks, and exclusive discounts.
- Other info: Be part of a diverse team committed to inclusivity and excellence.
- Why this job: Make a real impact in the music industry while collaborating with passionate professionals.
- Qualifications: 5-7 years in communications with strong writing and planning skills.
The predicted salary is between 45000 - 55000 £ per year.
Location: Soho, London (Hybrid – minimum 3 days in office)
Are you passionate about music, brimming with creativity and eager to make a genuine impact? If you value integrity, responsibility and inclusive teamwork, and feel that you would relish the challenge of delivering outstanding results for our members, then you’ll fit right in. PPL gets performers and recording rightsholders paid when their recorded music gets played in the UK and overseas.
About the Team
The Communications team works to develop PPL’s external profile and cultivate the effectiveness of our member messaging and helps to create a positive and engaging internal culture where our people feel well-informed.
What you’ll be doing:
At PPL, improving the experience of our people and members sits at the heart of everything we do. The Communications Manager will work with the Senior People Communications Manager and senior stakeholders across the business to plan and deliver engaging, clear and inclusive internal and member communications. You will be responsible for creating a wide range of materials, gathering stories and updates from colleagues, supporting teams to create effective communication plans and copy for use across multiple channels. This role is hands‐on and delivery‐focused, requiring strong writing skills, sound judgement and the confidence to advise colleagues on effective communication approaches.
Key Responsibilities:
- Lead the creation and distribution of key member communications, ensuring content is clear, relevant and focused on improving the member experience
- Work closely with subject-matter experts to shape messages that help deliver value to members and support PPL’s goals
- Plan and coordinate internal campaigns and initiatives, including leadership updates, wellbeing activity and people programmes, ensuring consistent messaging and effective cadence
- Manage the delivery of internal communications across channels including email, intranet, Teams and live events, putting clarity and colleague experience first
- Own the internal communications plan and calendar, prioritising work, managing dependencies and ensuring communications are timely, accurate and aligned with organisational priorities
- Collaborate across teams to highlight stories that link daily work to PPL’s mission, and ensure messaging consistency across internal and external channels
- Measure the effectiveness of both member and internal communications activities using insight to continually improve communications and demonstrate impact
About You
We’re looking for a driven individual who thrives in a vibrant, diverse environment and shares our commitment to excellence as we strive to deliver expert-led, world-class customer experience for our members, licensees and stakeholders.
Key Requirements:
- 5-7 years of experience in a communications role (internal, corporate, employee or member communications)
- Proven ability to take ownership of end-to-end communications delivery, working independently and through others (e.g. agencies, SMEs, project teams) to achieve outcomes
- Sets high standards and has excellent written communication skills and attention to detail, acting with integrity, accountability and sound judgement
- Strong planning and prioritisation skills, with experience managing a communications calendar, multiple stakeholders and competing deadlines
- Experience in a people-focused, membership or values-led organisation, with an understanding of the needs of varied audiences
- Inclusive, open and straightforward, with the confidence to challenge constructively and influence decisions
- Collaborative and proactive, with a hands-on approach and a commitment to building strong working relationships
Why work at PPL?
When you join us at PPL, you’ll become part of a community united by a love for music and a mission to make a difference, by championing music rights. Some key perks include:
- Hybrid working and Flexible working hours
- Work from anywhere in the world for up to 2 weeks per year
- Early finishes on Fridays in the summer months
- Private medical insurance, life assurance and health cash plan
- Annual allowance to claim back funds spent on your favourite music activity
- Free healthy breakfasts and fresh fruit every day
- Exclusive retail and gym discounts to boost your wellbeing
- Season ticket loans
- Regular socials and music industry related events
- Annual bonus (non-contractual)
Equity, Diversity and Inclusivity at PPL:
At PPL, we believe in fairness and in creating a work environment that respects all lived experiences. We are proud to represent musicians and performers from every section of society and are committed to cultivating a workplace where everyone feels welcome and happy in a safe and trusted space.
About Us
Established in 1934, PPL exists to help ensure that those who invest their time, talent and money to make recorded music are fairly paid for their work. By licensing businesses and broadcasters all across the UK, and collecting royalties arising from the use of recorded music overseas, we do the heavy lifting for our members. Doing that heavy lifting are over 200 employees with a shared passion for music, who work hard behind the lights and sounds of the music industry on behalf of the many thousands of performers and record companies PPL represents.
Communications Manager employer: Ppluk
At PPL, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. Our hybrid working model, coupled with flexible hours and unique perks like the opportunity to work from anywhere for two weeks a year, ensures that our employees enjoy a healthy work-life balance while pursuing their passion for music. With a strong commitment to employee growth and wellbeing, we offer comprehensive benefits, regular social events, and a supportive environment that empowers our team to make a meaningful impact in the music industry.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at PPL. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your creativity! When you get the chance to interview, think about how you can present your ideas in a unique way. Maybe prepare a mini-presentation on how you’d improve their member communications.
✨Tip Number 3
Be ready to discuss your past experiences! Think of specific examples where you’ve successfully managed communications or campaigns. This will show them you’re not just talk but can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the PPL team.
We think you need these skills to ace Communications Manager
Some tips for your application 🫡
Show Your Passion for Music:When writing your application, let your love for music shine through! We want to see how your passion aligns with our mission at PPL. Share any relevant experiences that highlight your enthusiasm and creativity in the music industry.
Tailor Your Communication Style:Make sure your written application reflects the clear and engaging communication style we value. Use concise language and structure your thoughts logically. Remember, this is your chance to showcase your writing skills, so make every word count!
Highlight Relevant Experience:Don’t forget to emphasise your previous communications roles and how they relate to the position of Communications Manager. We’re looking for someone with a solid background in internal and member communications, so be specific about your achievements and responsibilities.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Ppluk
✨Know Your Audience
Before the interview, take some time to research PPL and its mission. Understand their values and how they communicate with their members. This will help you tailor your responses and show that you're genuinely interested in making a positive impact.
✨Showcase Your Writing Skills
As a Communications Manager, strong writing skills are crucial. Prepare examples of your previous work, such as internal communications or member messaging. Be ready to discuss your writing process and how you ensure clarity and engagement in your content.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle communication challenges. Think of specific scenarios from your past experience where you successfully managed a communication crisis or improved member engagement, and be ready to share those stories.
✨Emphasise Collaboration
PPL values teamwork and collaboration. Be prepared to discuss how you've worked with different teams or stakeholders in the past. Highlight your ability to build relationships and influence decisions, as this will demonstrate that you can thrive in their inclusive environment.