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- Tasks: Support the Facilities Team in maintaining a vibrant office environment and ensuring smooth operations.
- Company: Join PPL, a dynamic company at the heart of Soho with a passion for music.
- Benefits: Enjoy free breakfast, private medical care, and discounts on shops and leisure activities.
- Why this job: Be part of a collaborative team that values your contributions and offers growth opportunities.
- Qualifications: Previous experience in facilities or reception roles, with good communication and organisational skills.
- Other info: A fun, engaging workplace with a commitment to diversity and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Facilities Assistant role at PPL. PPL’s Facilities team manages our 19,000sq ft open plan office in the heart of Soho. They ensure our offices run smoothly with everything from setting up events and meetings through to fixing lights and keeping our stationary stocked.
What you’ll be doing
To work with the Facilities Team to provide and maintain a gold standard of service delivery to our end users, ensuring the building is always safe and fit for purpose, and the services that help allow the company to operate are functioning to a high standard at all times. This is an office-based role, with no option for remote working.
The role of the Facilities Team is to manage the building, services, and Health & Safety compliance that allows our staff to carry out their work safely, comfortably, and professionally. Reporting to the Facilities Manager, the Facilities Assistant will work closely with the Facilities Manager and Deputy Facilities Manager, as well as a number of external contractors such as security staff, cleaning staff, and engineers, to ensure the service we provide for staff, tenants, and visitors is maintained to a high standard at all times. This will be achieved through covering the reception desk, carrying out administrative and procurement duties, and completing hard service, soft service and H&S tasks to ensure the environment is safe and fit for use by everyone.
Key Responsibilities
- Covering the Reception desk, ensuring the phone is answered promptly and professionally, guests are greeted and directed to the correct individual, deliveries are accepted and processed, and Reception is clean, tidy, and presentable at all times.
- Carrying out ad hoc Facilities duties such as distributing post, assisting with incoming deliveries, restocking stationery and the printer, setting up staff breakfast, managing contractor work, and carrying out minor repairs.
- Assisting the Facilities Team in maintaining Health & Safety (H&S) compliance through carrying out H&S checks, assisting with fire alarm tests and evacuations, becoming a Fire Warden and First Aider, and ensuring H&S issues are dealt with quickly.
- Assisting in setting up events and meeting rooms.
- Completing administrative tasks such as stock ordering, maintaining spreadsheets, and compiling reports.
What we can offer you
- Free Breakfast in the office
- Long service awards
- Shops and Leisure discounts (Carnaby card)
- £120 annually to spend on music related purchases
- Private Medical Care
- And much more!
What you’ll need
- Previous experience in a Facilities role and working on a reception desk.
- A good working knowledge of Microsoft Office.
- Basic Health & Safety knowledge and awareness.
- Good problem-solving and organisational skills.
- Good communication skills and a friendly and polite manner.
Next steps
If this sounds like you, then apply today! Closing date for applications: 22nd August 2025.
Equality and Diversity at PPL
PPL are committed to equal opportunities, diversity and inclusivity; therefore we welcome and encourage applicants from all sections of the community.
Facilities Assistant in London employer: PPL
Contact Detail:
PPL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on PPL and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Facilities Assistant role and be ready to share specific examples.
✨Tip Number 3
Dress the part! Since this is an office-based role, make sure you present yourself professionally. A smart appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and reception duties. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities and organisational skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the Facilities Assistant role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since this role involves interacting with staff, tenants, and visitors, make sure to highlight your communication skills in your application. We love candidates who can convey information clearly and maintain a friendly demeanour!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at PPL
✨Know Your Facilities Basics
Brush up on your knowledge of facilities management and Health & Safety compliance. Be ready to discuss how you can contribute to maintaining a safe and efficient environment, as this is crucial for the role.
✨Showcase Your Communication Skills
Since you'll be covering the reception desk, practice your greeting and phone etiquette. Demonstrating a friendly and professional manner during the interview will show that you can represent the company well.
✨Prepare for Problem-Solving Scenarios
Think of examples from your past experience where you've had to solve problems or manage tasks under pressure. This will help you illustrate your organisational skills and ability to handle unexpected situations.
✨Familiarise Yourself with the Office Environment
Research PPL and their office culture. Understanding their values and the specifics of the role will allow you to tailor your answers and show that you're genuinely interested in being part of their team.
