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- Tasks: Lead discovery sessions and translate business needs into clear requirements for Salesforce projects.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a vibrant team with excellent career advancement opportunities.
- Why this job: Make a real impact by shaping the future of Salesforce solutions in a dynamic environment.
- Qualifications: Experience as a Business Analyst/Product Owner with strong Salesforce knowledge is essential.
The predicted salary is between 50000 - 65000 £ per year.
Requirements
- Previous experience as a Business Analyst and/or Product Owner, with experience delivering on Salesforce.
- Demonstrable experience writing high-quality user stories, acceptance criteria, and managing backlogs/roadmaps.
- Strong Salesforce platform knowledge: Sales/Service/Experience Cloud, Flows, Data Model, Reports/Dashboards, Profiles/Permission Sets, and Integration concepts (APIs/ETL/iPaaS).
- Solid process analysis & mapping (BPMN or equivalent), requirement elicitation, and stakeholder facilitation.
- Comfortable with metrics/analytics: defining OKRs/KPIs, building basic reports/dashboards, and interpreting results to inform prioritisation.
- Familiarity with quality practices: Definition of Ready/Done, test planning, UAT, and working with QEs on automation coverage.
- Excellent verbal/written communication, negotiation, and storytelling skills; strong business acumen.
- Salesforce certifications: Administrator, Platform App Builder, Business Analyst (desirable).
- Product certifications: PSPO/CSPO, APM/PMI-ACP (desirable).
Responsibilities
- Lead structured discovery: business goals, constraints, risks, value hypotheses, and success measures (OKRs/KPIs).
- Run stakeholder workshops, interviews, and journey mapping to produce as-is/to-be process models and pain-point analysis.
- Translate needs into clear requirements: epics, features, user stories, testable acceptance criteria, and non-functional needs.
- Perform light data analysis and profiling; validate data model impacts, reporting needs, and data quality rules.
- Assist the PMO team in maintaining a prioritised product backlog aligned to strategy and value; apply agile product practices.
- Assist with the facilitation of sprint/iteration planning, backlog refinement, and acceptance of increments against clear Definition of Done.
- Work with PMO to build and communicate a transparent roadmap with outcomes, dependencies, and delivery milestones.
Salesforce Business Analyst / Product Owner in Leicester employer: PPL PRS Limited
Contact Detail:
PPL PRS Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst / Product Owner in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related fields. Attend meetups, webinars, and workshops to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work as a Business Analyst or Product Owner. Include user stories, process maps, and any dashboards you've built. This will give you an edge when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions related to Salesforce and agile methodologies. Be ready to discuss how you've managed backlogs and facilitated stakeholder workshops. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive job listings that might not be found elsewhere. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Salesforce Business Analyst / Product Owner in Leicester
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a Business Analyst or Product Owner, especially if you've worked with Salesforce. We want to see how you've delivered on projects and what impact you've made!
Craft Clear User Stories: When writing your application, focus on your ability to create high-quality user stories and acceptance criteria. We love candidates who can translate complex needs into clear, actionable requirements, so give us some examples!
Demonstrate Your Salesforce Knowledge: Don’t forget to showcase your strong knowledge of the Salesforce platform. Mention any specific areas you’re familiar with, like Sales Cloud or Reports/Dashboards, as this will really catch our eye!
Communicate Effectively: Your written communication skills are key! Use your application to tell a compelling story about your journey and how you’ve facilitated stakeholder workshops or managed backlogs. Remember, we want to see your personality shine through!
How to prepare for a job interview at PPL PRS Limited
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss specific features like Sales Cloud, Service Cloud, and how you've used them in past projects. Having real examples of how you've delivered value using these tools will impress your interviewers.
✨Craft Stellar User Stories
Since writing high-quality user stories is key for this role, practice crafting a few before your interview. Use the STAR method (Situation, Task, Action, Result) to structure your examples. This will help you clearly demonstrate your experience in managing backlogs and defining acceptance criteria.
✨Show Off Your Analytical Skills
Be prepared to talk about how you've defined OKRs and KPIs in previous roles. Bring along examples of reports or dashboards you've created, and be ready to explain how you interpreted the data to inform prioritisation. This will showcase your comfort with metrics and analytics.
✨Engage with Stakeholders
Highlight your experience running workshops and interviews with stakeholders. Share specific instances where you facilitated discussions that led to valuable insights or process improvements. This will demonstrate your strong communication skills and ability to translate needs into clear requirements.