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- Tasks: Support and enhance Salesforce applications while troubleshooting issues and developing solutions.
- Company: Join a forward-thinking company that values innovation and teamwork.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting career path with potential for further certifications and skill development.
- Why this job: Be part of a dynamic team making a real difference in Salesforce development.
- Qualifications: 3+ years Salesforce experience, strong analytical skills, and effective communication.
The predicted salary is between 40000 - 50000 £ per year.
Requirements
- Must have:
- 3+ years experience working on the Salesforce platform
- Hands-on experience with Salesforce configuration and development, including Apex, Flows, and Visualforce and/or Lightning Web Components
- Experience supporting or maintaining Salesforce integrations (API or middleware-based)
- Experience working within support, BAU, or operational environments
- Experience troubleshooting and fixing issues in production systems
- Salesforce Platform Developer I (strongly preferred) and ideally Platform Developer II, or equivalent experience and willingness to certify
- Familiarity with Sales Cloud, Service Cloud, and Experience Cloud
- Experience working with Agile or structured change management processes
- Strong analytical skills
- Effective time management skills and ability to prioritize tasks
- Excellent communication skills, both written and verbal
- Quick learner with a deep technical understanding
- Experience with Jitterbit (highly desirable)
- Experience supporting platforms such as Certinia (FinancialForce), CPQ, Vonage, Pardot, Conga, Gearset, or OwnBackup
- Additional Salesforce certifications (e.g. Salesforce Administrator, Advanced Administrator, App Builder, Omnistudio)
Responsibilities:
- Deliver minor enhancements, configuration changes, and bug fixes within Salesforce
- Develop and maintain Salesforce solutions using Apex, Flows, and Lightning components
- Configure and maintain Salesforce features, including custom objects, fields, validation rules, page layouts, approval processes, and installed packages
- Ensure fixes and enhancements follow agreed change control, testing, and deployment processes
- Act as a technical point of escalation for the Salesforce Application Support Team
- Assist with investigation and root cause analysis of recurring or complex incidents
- Determine when issues can be resolved within support vs escalated to the Internal Development Team
- Improve issue definitions and technical documentation
Salesforce Application Support Developer in Leicester employer: PPL PRS Limited
Contact Detail:
PPL PRS Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Application Support Developer in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community, attend meetups, and join online forums. You never know who might have a lead on that perfect job for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, configurations, and any cool integrations you've worked on. This will give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios and troubleshooting techniques. Practice explaining your thought process clearly, as communication is key in this role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Salesforce Application Support Developer in Leicester
Some tips for your application 🫡
Show Off Your Salesforce Skills: Make sure to highlight your 3+ years of experience with the Salesforce platform. We want to see your hands-on experience with Apex, Flows, and Lightning components right from the get-go!
Tailor Your Application: Don’t just send a generic application! Customise your CV and cover letter to reflect how your skills match our requirements. Mention your experience with integrations and troubleshooting in production systems – we love that stuff!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate strong communication skills, so make sure your written words reflect that. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PPL PRS Limited
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Apex, Flows, and Lightning Web Components. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
✨Show Off Your Troubleshooting Skills
Prepare examples of how you've tackled issues in production systems. Think about a time when you had to troubleshoot a complex problem—what steps did you take? This will demonstrate your analytical skills and ability to work under pressure.
✨Communicate Clearly
Since excellent communication is key, practice explaining technical concepts in simple terms. You might be asked to describe a project or solution to someone who isn't as tech-savvy, so being able to articulate your thoughts clearly will set you apart.
✨Familiarise Yourself with Agile Processes
If you've worked in Agile environments before, be prepared to discuss your experience. Talk about how you’ve adapted to change and managed priorities in fast-paced settings. If you haven’t, do some research on Agile methodologies to show your willingness to learn.