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- Tasks: Serve food and drinks, ensuring a memorable experience for guests.
- Company: Join Park Plaza, a stylish hotel known for its vibrant atmosphere and exceptional service.
- Benefits: Enjoy flexible hours, discounted travel, free meals, and gym discounts.
- Why this job: Be part of a dynamic team in a cosmopolitan bar, perfect for socialising and making connections.
- Qualifications: No prior experience needed, just a passion for great service and flexibility.
- Other info: Work part-time with opportunities for extra hours and enjoy annual staff events.
Salary: Up to £14.50/hour (rate inclusive of TRONC)
Part-time Waiter/Waitress (20 hours per week) for Park Plaza London Victoria Hotel
At Park Plaza, authenticity is at the heart of everything we do. As the friendly face of our 299 guest bedrooms, you will do more than just welcome guests.
Our sleek, on-site VIC\’s BAR offers a cosmopolitan environment to mingle with friends and colleagues. VIC’s BAR serves speciality cocktails, bar snacks, coffees, and food throughout the day. Your contribution as a Waiter/Waitress is therefore essential.
This is a part-time contract of 20 hours per week; additional hours may be offered based on business needs.
As our Part-time Waiter/Waitress, you will receive:
- Salary: from £13.04 (minimum contracted rate) to approximately £14.50 (rate inclusive of Service Charge) per hour worked
- Subsidised travel arrangements after midnight
- Heavily discounted hotel rates in Europe (also available at Radisson Hotel Group properties) for you, your family, and friends
- F&B discounts at our restaurants and bars (for you and your party)
- Start with 30 days of holiday per year, including bank holidays, increasing with years of service
- Two free meals per day, every day (including days off, if you wish to come in!)
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at Work scheme with gym discounts and more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – discounts at hundreds of stores, supermarkets, attractions, restaurants, and cinemas
- Free dry cleaning for work uniforms
- Annual staff parties and events
We are looking for a Part-time Waiter/Waitress who:
- Will take orders and deliver food & drinks efficiently and courteously
- Will be fully flexible to work shifts between 2 pm and 2 am on a rota basis (night shifts to cover sickness or holidays only)
- Ensures our restaurant (Room Service, Meetings, and Events) runs smoothly, delivering memorable experiences
- Is passionate about exceeding guests’ expectations
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities, complemented by award-winning restaurants and bars.
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Waiter/Waitress employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at VIC's BAR. Knowing the details about the cocktails, bar snacks, and food will help you engage confidently with guests and showcase your passion for the role.
✨Tip Number 2
Demonstrate your flexibility by being open to various shifts, especially during peak hours. Highlighting your willingness to work evenings and weekends can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've exceeded guest expectations in previous roles. This will illustrate your commitment to creating memorable experiences for guests.
✨Tip Number 4
Network with current employees or reach out on social media platforms like LinkedIn. Building connections within the company can provide valuable insights and potentially give you an edge in the hiring process.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on any previous roles as a waiter or waitress, and emphasise skills like customer service, teamwork, and efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention why you want to work at Park Plaza London Victoria Hotel specifically and how you can contribute to creating memorable experiences for guests.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability clearly in your application. This shows that you are willing to adapt to the needs of the business.
Showcase Your Personality: As a waiter/waitress, personality is key. Use your application to convey your friendly and approachable nature. Share any experiences where you went above and beyond for customers to demonstrate your commitment to exceptional service.
How to prepare for a job interview at PPHE Hotel Group
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at VIC's BAR. Being able to confidently discuss the items, including any specials or popular choices, will impress your interviewers and show your enthusiasm for the role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial for a Waiter/Waitress position.
✨Show Flexibility and Team Spirit
Since the role requires flexibility with shifts, be ready to discuss your availability and willingness to adapt. Emphasise your ability to work well in a team, as collaboration is key in a busy restaurant environment.
✨Dress the Part
Make a good first impression by dressing smartly for your interview. While you may not need to wear a uniform, looking polished and professional shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
