Park Plaza Waterloo Hotel is seeking a Guest Relations Manager to lead the guest relations team, ensuring exceptional service and memorable experiences for guests. You will manage daily operations, resolve issues, and maintain strong relationships with VIPs and regulars.
The role requires hands-on leadership, excellent communication, and proficiency with Opera and Microsoft Office to support a high-standard hospitality environment.
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VIP Guest Relations Manager employer: PPHE Hotel Group
At Park Plaza Waterloo, we pride ourselves on creating a vibrant and supportive work environment where our Meetings and Events Hosts can thrive. With competitive pay, generous benefits including subsidised travel, wellness days, and extensive training opportunities, we ensure our team members feel valued and empowered. Join us in delivering exceptional service in a stylish location that caters to both leisure and business travellers, making every day at work a rewarding experience.
