Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a smooth spa experience.
- Company: Join art'otel Hoxton, a vibrant cultural hub in London with stunning views and unique art.
- Benefits: Enjoy 30 days holiday, discounted hotel rates, free meals, and gym discounts.
- Why this job: Be part of a creative team in a stylish environment that values art and hospitality.
- Qualifications: No specific qualifications required, just a passion for customer service and culture.
- Other info: Access to pay before payday and exciting staff events throughout the year.
Location: art’otel London Hoxton, United Kingdom
We\’re recruiting for aSpa Hostfor our fantastic art\’otel Hoxton team.Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton has a dazzling skyline view, ample gallery space, plus two Banksy originals, with 357 guest bedrooms and suites, 10 Meetings and Events spaces, a lounge, gym, The Brush Grande Café and the Spa!
As our Spa Host you will receive:
- Salary: Base £13.50 per hour + Incentive + Excellent Benefits
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year – including bank holidays, increasing with years of service
- Two free meals per day (if you wish to come in on your days off)
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
As a master of your craft, you will…
- Greet all our guests warmly when they arrive, giving them a friendly, professional welcome.
- Take care of guest check-in and check-out processes efficiently, as well as handling bookings, payments and cancellations.
- Confidently give guests tours of the spa facilities and explain the services and treatments available.
- Answer our phones and respond to emails and online enquiries quickly and courteously.
- Schedule appointments and manage the spa booking system to make sure scheduling is efficient and manageable, and our guests are happy well cared for.
- Address and resolve guest concerns or issues quickly and brilliantly, escalating to management when necessary.
If you share passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home.
#J-18808-Ljbffr
Spa Host employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Host
✨Tip Number 1
Familiarise yourself with the art'otel brand and its unique offerings. Understanding their focus on art, culture, and hospitality will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Network with current or former employees of art'otel Hoxton. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Spa Host role.
✨Tip Number 3
Prepare to showcase your customer service skills in a practical way. Think of examples from your past experiences where you've gone above and beyond for guests, as this will resonate well with the responsibilities of a Spa Host.
✨Tip Number 4
Stay updated on the latest trends in spa services and wellness. Being knowledgeable about popular treatments and guest preferences can set you apart and show your commitment to providing an exceptional experience.
We think you need these skills to ace Spa Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Spa Host position. Understand the key responsibilities and required skills, such as guest interaction and booking management.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles where you managed bookings or provided excellent guest service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for art, culture, and hospitality. Mention specific experiences that demonstrate your ability to greet guests warmly and handle their needs efficiently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at PPHE Hotel Group
✨Show Your Passion for Hospitality
As a Spa Host, it's crucial to convey your enthusiasm for hospitality. Share experiences where you've gone above and beyond for guests, demonstrating your commitment to providing excellent service.
✨Familiarise Yourself with the Spa Services
Before the interview, take some time to learn about the spa services offered at art'otel Hoxton. Being knowledgeable about treatments and facilities will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Communication Skills
Since you'll be interacting with guests regularly, practice clear and friendly communication. Role-play common scenarios, such as greeting guests or handling bookings, to showcase your interpersonal skills during the interview.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the company. Ask about team dynamics, training opportunities, or how they celebrate staff achievements to demonstrate your eagerness to be part of their culture.
