At a Glance
- Tasks: Lead the night reception team and ensure exceptional guest experiences.
- Company: Join Park Plaza, a stylish hotel known for its commitment to service.
- Benefits: Enjoy 30 days holiday, discounted hotel rates, and wellness perks.
- Other info: Dynamic work environment with opportunities for growth and training.
- Why this job: Make memorable moments for guests while developing your leadership skills.
- Qualifications: Experience as a Night Manager and proficiency in Microsoft Office.
The predicted salary is between 25000 - 27000 £ per year.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 guestrooms Park Plaza London Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Manager, you will receive:
- Salary: £32,706.00 per annum plus incentive
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Night Manager who:
- Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensures guests’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire
- Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members
- Is proficient with Microsoft Office and has excellent knowledge of Opera
- Is available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm)
Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
With previous experience as a Night Manager in a hotel, renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Night Manager in Slough employer: PPHE Hotel Group
At Park Plaza London Waterloo, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. As a Night Manager, you will enjoy generous benefits including 30 days of holiday, wellness days, and extensive training opportunities, all while being part of a team that values trust, respect, and enthusiasm. With discounted hotel rates across Europe and a supportive environment, your role here will not only be rewarding but also enriching as you create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PPHE Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PPHE Hotel Group
Don't be shy about reaching out to PPHE Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PPHE Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PPHE Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
