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- Tasks: Lead the housekeeping team, ensuring high cleanliness standards and guest satisfaction.
- Company: Join Park Plaza, a vibrant hotel brand known for its stylish design and exceptional service.
- Benefits: Enjoy a competitive salary, discounted hotel stays, wellness days, and free meals.
- Why this job: Be part of a passionate team that values individuality and creates memorable guest experiences.
- Qualifications: Strong housekeeping background and leadership skills are essential.
- Other info: Rotas published in advance, uniforms provided, and access to employee assistance programmes.
The predicted salary is between 29000 - 38000 £ per year.
Park Plaza stands out from the crowd. From design to dining, we create hotels that are true to their surroundings. The same goes for our people. We encourage our team members to be themselves.
As a Senior Housekeeper, you can bring your passion and personality to work and be part of this vibrant team.
Benefits of working for us as a Senior Housekeeper:
- Salary: £34,187 per annum
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Senior Housekeeper who will:
- Perform Assistant Head of Department duties for Housekeeping, ensuring we meet guests’ expectations and our high standards for cleanliness.
- Have a strong housekeeping background.
- Report to the Executive Housekeeper.
- Be a hands-on and visible leader to the team, motivating them with your passion for hospitality and desire to do things better.
- Build a guest-focused culture within Housekeeping where every member of the team should feel they can make a contribution to guest satisfaction.
- Work closely with leaders in other departments to keep operations running smoothly in line with our commercial goals.
- Play a direct role in the overall management of the Hotel.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Senior Housekeeper employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housekeeper
✨Tip Number 1
Familiarise yourself with Park Plaza's values and culture. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values like Trust, Respect, and Teamwork.
✨Tip Number 2
Highlight your leadership skills and experience in housekeeping. Be prepared to share specific examples of how you've motivated teams or improved cleanliness standards in previous roles, as this will resonate well with the hiring managers.
✨Tip Number 3
Network with current or former employees of Park Plaza. They can provide valuable insights into the company culture and expectations, which can help you position yourself as a strong candidate during the interview process.
✨Tip Number 4
Prepare questions that demonstrate your interest in the role and the hotel’s operations. Asking about their guest satisfaction strategies or team dynamics shows that you're not just looking for any job, but are genuinely interested in contributing to their success.
We think you need these skills to ace Senior Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Senior Housekeeper. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your housekeeping experience, leadership roles, and any relevant certifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet high cleanliness standards.
Write a Personalised Cover Letter: In your cover letter, express your passion for hospitality and how your values align with those of Park Plaza. Mention specific examples from your past work that showcase your leadership skills and commitment to guest satisfaction.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the housekeeping role.
How to prepare for a job interview at PPHE Hotel Group
✨Show Your Passion for Hospitality
As a Senior Housekeeper, it's essential to demonstrate your enthusiasm for the hospitality industry. Share specific examples of how you've gone above and beyond to ensure guest satisfaction in your previous roles.
✨Highlight Leadership Experience
Since this role involves being a hands-on leader, be prepared to discuss your leadership style and experiences. Talk about how you've motivated teams in the past and any strategies you've used to foster a positive work environment.
✨Emphasise Teamwork and Collaboration
The job requires working closely with other departments, so highlight your ability to collaborate effectively. Provide examples of successful teamwork from your previous positions and how it contributed to achieving common goals.
✨Prepare Questions About Company Culture
Research Park Plaza's values and culture before the interview. Prepare thoughtful questions that show your interest in their commitment to teamwork, respect, and guest satisfaction. This will demonstrate that you align with their ethos.
