At a Glance
- Tasks: Support the sales team with enquiries, bookings, and event administration.
- Company: Join a leading hospitality company with a focus on growth and development.
- Benefits: Enjoy discounted hotel rates, wellness days, and flexible working options.
- Other info: Be part of a dynamic team and create memorable experiences for clients.
- Why this job: Kick-start your career in sales while gaining hands-on experience in hospitality.
- Qualifications: Enthusiastic, organised, and strong communication skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
Location
Regional Office London, United Kingdom
Looking to kick-start your career in sales?
If you're proactive, highly organised, and excited by the idea of building a career in hospitality sales, this could be the perfect opportunity. As a
Groups, Meetings & Events
Sales Office Administrator, you'll gain invaluable exposure to the commercial side of the hotel industry, supporting our sales team and learning the foundations of groups, meetings and events sales.
What you'll be doing
- Supporting the Groups, Meetings & Events team with enquiries, bookings, contracts, and event administration.
- Managing enquiries through Opera and other internal systems, ensuring information is accurate and up to date.
- Preparing contracts, invoices, reports, and sales documentation.
- Providing excellent customer service over the phone and via email.
- Maintaining key sales databases, reporting tools, and team resources.
- Supporting online meeting room bookings and ensuring company standards are followed.
- Identifying ways to improve processes and contributing ideas to the wider team.
- Discounted PPHE and Radisson hotel rates (extends to family & friends)
- F&B discounts at our restaurants and bars
- Equipment provided to ensure you are working comfortably at home 1 day per week
- 2 wellness days meaning you start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
- Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
- Free dry cleaning for work uniform
- Annual Staff parties and events
What we're looking for in a Sales Office Administrator
- An enthusiastic individual with a genuine interest in sales and hospitality.
- Excellent organisational skills and attention to detail.
- Strong communication skills and confidence when dealing with clients and colleagues.
- A proactive approach and willingness to take ownership of tasks.
- Previous administrative, customer service, hospitality, or sales support experience would be beneficial.
This is an excellent opportunity to gain hands-on experience within a successful commercial team and develop the skills needed to grow your career with us in Sales.
You'll work alongside experienced professionals, learn industry-leading systems and processes, and be part of creating memorable experiences for our guests and clients.
If you're eager to learn, take initiative, and grow your career in hospitality sales, we'd love to hear from you.
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Sales Office Administrator employer: PPHE Hotel Group
At Park Plaza Waterloo, we pride ourselves on creating a vibrant and supportive work environment where our Meetings and Events Hosts can thrive. With competitive pay, generous benefits including subsidised travel, wellness days, and extensive training opportunities, we ensure our team members feel valued and empowered. Join us in delivering exceptional service in a stylish location that caters to both leisure and business travellers, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Office Administrator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PPHE Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PPHE Hotel Group
Don't be shy about reaching out to PPHE Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Office Administrator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PPHE Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PPHE Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
