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- Tasks: Deliver delicious food and drinks to guests in their rooms with a smile.
- Company: Join the stylish Park Plaza County Hall London, known for its first-class service.
- Benefits: Earn up to £15.50/hour, enjoy discounted hotel stays, and free meals every shift.
- Why this job: Be the friendly face that creates memorable experiences for guests in a vibrant environment.
- Qualifications: Previous experience in room service and a passion for customer satisfaction.
- Other info: Flexible shifts, wellness days, and exciting staff events await you!
Location: Park Plaza County Hall London, United Kingdom
Salary: Up to £15.50/hour (rate inclusive of TRONC)
Room Service (In-Room Dining) Waiter/Waitress (Breakfast and lunch shifts) atPark Plaza County Hall London Hotel
At Park Plaza, first-class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these as ourRoom Service (In-Room Dining) Waiter/Waitressare so important.
As the friendly face of the 399 guest bedrooms, 7 Meeting and Events spaces, and Atrio Restaurant and Bar at the stylishPark Plaza County Hall London Hotel, ideally located just south of Westminster Bridge overlooking the River Thames with spectacular views across London.
The key role for you as ourRoom Service (In-Room Dining) Waiter/Waitress, you lead by example showing the rest of the team how to give our guests a memorable experience.
As ourRoom Service Waiter/Waitress,you will receive:
- Salary:£13.04 per hour plus service charge – Up to £15.50/hr inclusive of SC
- SubsidisedTravelarrangements after mid-night
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Two free meals per day – including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme – £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans (if applicable)
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
We are looking for ourRoom Service Waiter/Waitress,who:
- Delivers food and beverages to guest bedrooms promptly and courteously
- Ensures all orders are accurate and up to our high standards
- Responds to guest requests and ensure satisfaction
- Is fully flexible to work on a rota basis (Mainly morning shifts)
- Has previous experience as a Room Service Waiter/Waitress
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
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Room Service Waiter/Waitress employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Service Waiter/Waitress
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Park Plaza County Hall London. Familiarise yourself with the vibe and the services they offer. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your service skills! Since you'll be delivering food and beverages, think about how you'd handle different guest scenarios. Role-play with a friend or family member to get comfortable with responding to requests and ensuring satisfaction.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look sharp and professional. First impressions matter, especially in hospitality, so put your best foot forward to reflect the high standards of Park Plaza.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and commitment to joining the team at Park Plaza County Hall London.
We think you need these skills to ace Room Service Waiter/Waitress
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the service we provide at Park Plaza.
Tailor Your Experience: Make sure to highlight any previous experience as a Room Service Waiter/Waitress. We love seeing how your skills align with what we’re looking for, so be specific about your past roles and how they’ve prepared you for this position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Menu Inside Out
Familiarise yourself with the hotel’s menu and any special offerings. Being able to discuss dishes confidently will impress your interviewers and show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a guest, as this is crucial for a Room Service Waiter/Waitress.
✨Dress to Impress
Even though it’s a casual environment, make sure you dress smartly for the interview. A neat appearance reflects your professionalism and respect for the position you’re applying for.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the job is right for you.