At a Glance
- Tasks: Keep guest rooms and public areas spotless while working in a dynamic team.
- Company: Join Park Plaza, a stylish hotel known for its exceptional service and vibrant atmosphere.
- Benefits: Enjoy £13/hour, wellness days, discounted stays, free meals, and gym discounts.
- Other info: Flexible rota, employee assistance programme, and fun staff events await you!
- Why this job: Be part of a supportive team that values cleanliness and creates memorable experiences for guests.
- Qualifications: Passion for cleanliness, attention to detail, and a friendly attitude are essential.
Location: art’otel London Hoxton, United Kingdom
We are recruiting for a Room Attendant Evening for one of the coolest newly opened hotels in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants.
As our Room Attendant Evening, you will receive:
- Salary: £13.50per hour
- 30 days of holiday per year – including bank holidays, increasing withyears of service
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in
- Access to 40% of your pay before payday through Wagestream
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans *
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes *
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
As a Master of your Craft you will…
- Be responsible for cleaning our guests’ rooms at a high standard.
- Have a passion for cleanliness and an eye for detail.
- Work and multi-task in a fast-paced environment.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
If you share passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.
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Room Attendant (EVE) employer: PPHE Hotel Group
PPHE Hotel Group is an excellent employer, offering a dynamic work culture where safety and guest satisfaction are paramount. As a Security Shift Leader at Park Plaza Westminster, you will benefit from competitive salaries, discounted hotel rates, and wellness days, all while leading a dedicated team in a stylish environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant (EVE)
✨Tip Number 1
Familiarise yourself with the Park Plaza brand and its values. Understanding their commitment to authenticity and guest satisfaction will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Highlight your experience in housekeeping or similar roles when networking. If you know someone who works at Park Plaza or in the hospitality industry, reach out to them for insights and potential referrals.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of specific examples where you've successfully managed multiple tasks while maintaining high standards of cleanliness and guest satisfaction.
✨Tip Number 4
Showcase your attention to detail by being observant during your visit to the hotel. Take note of the cleanliness and organisation of the public areas, as this can provide you with valuable talking points during your interview.
We think you need these skills to ace Room Attendant (EVE)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail and ability to work in a fast-paced environment, as these are key qualities for the Room Attendant position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for cleanliness and customer service. Mention specific examples of how you've maintained high standards in previous roles and how you align with the company's values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.
Highlight Relevant Skills:In your application, be sure to mention skills that are particularly relevant to the role, such as time management, communication, and the ability to adapt to guests' needs. This will demonstrate your suitability for the position.
Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at PPHE Hotel Group
✨Show Your Passion for Cleanliness
Make sure to express your enthusiasm for maintaining high cleanliness standards during the interview. Share any previous experiences where you took pride in your work, as this will resonate well with the values of the company.
✨Demonstrate Your Attention to Detail
Prepare to discuss specific examples that highlight your attention to detail. Whether it's a time you noticed something out of place or went the extra mile to ensure a room was perfect, these anecdotes will showcase your suitability for the role.
✨Emphasise Teamwork and Communication Skills
Since the role involves working closely with other team members, be ready to talk about your ability to collaborate and communicate effectively. Mention instances where you successfully worked as part of a team to achieve a common goal.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations, such as dealing with guest requests or managing time effectively in a busy environment. Practising your responses to these types of questions can help you feel more prepared.
