PPHE Hotel Group is hiring a Reservations Agent to join our regional office in the United Kingdom. You will handle calls and emails, engage guests via web chat, convert enquiries into bookings, and log reservations accurately.
The role requires a flexible shift pattern of 5 out of 7 days, including weekends and bank holidays, with a monthly rota published in advance. Training and career opportunities are provided.
#J-18808-Ljbffr
Reservations Agent — Booking & Guest Experience employer: PPHE Hotel Group
At Park Plaza Waterloo, we pride ourselves on creating a vibrant and supportive work environment where our Meetings and Events Hosts can thrive. With competitive pay, generous benefits including subsidised travel, wellness days, and extensive training opportunities, we ensure our team members feel valued and empowered. Join us in delivering exceptional service in a stylish location that caters to both leisure and business travellers, making every day at work a rewarding experience.
