Reception Manager: Guest Experience Leader

Reception Manager: Guest Experience Leader

Full-Time On-site
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Park Plaza Westminster Bridge London is seeking a Reception Manager to support the Front Office Manager and lead the 1023-guest-room front desk team. You will drive service standards, train staff, and ensure a memorable guest journey with a hands-on leadership approach.

Essentially, you will be proficient in Opera and Microsoft Office, and comfortable stepping into a Duty Manager or similar role to ensure smooth operations and guest satisfaction.

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Reception Manager: Guest Experience Leader employer: PPHE Hotel Group

At Park Plaza Waterloo, we pride ourselves on creating a vibrant and supportive work environment where our Meetings and Events Hosts can thrive. With competitive pay, generous benefits including subsidised travel, wellness days, and extensive training opportunities, we ensure our team members feel valued and empowered. Join us in delivering exceptional service in a stylish location that caters to both leisure and business travellers, making every day at work a rewarding experience.

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Contact Details:

PPHE Hotel Group Recruitment Team