At a Glance
- Tasks: Support the General Manager with admin tasks and coordinate hotel events.
- Company: Join the vibrant Park Plaza Westminster Hotel team in London.
- Benefits: 30 days holiday, discounted hotel rates, and gym discounts.
- Other info: Enjoy a supportive culture that values teamwork and personal growth.
- Why this job: Be the key player in a dynamic hotel environment and make a real impact.
- Qualifications: Strong organisational skills and ability to multitask under pressure.
The predicted salary is between 30000 - 40000 £ per year.
Location: Park Plaza Westminster Bridge London, United Kingdom
We are hiring! You will be Personal Assistant to the General Manager and team to ensure the smooth running of Park Plaza Westminster Hotel.
As our Personal Assistant to the Hotel General Manager, you will:
- Assist the General Manager with administration-based duties
- Co-ordinate Travel with Travel Agents and our wonderful Reservations Departments
- Support with Hotel and team member events
- Liaise with guests, internal and external stakeholders at all levels
- Handle personal information confidentially and show ethical and social responsibilities
- Proactively seek solutions and help to progress issues where needed
- Demonstrate flexibility and adaptability when dealing with stakeholders, clients and colleagues’ needs and the changing demand and priorities of the Hotel
- Coordinate and organise regular hotel meetings and appointments, supporting with agenda or presentation slides, attending where required to keep minutes
- Act as a main liaison point for certain VIP guests and key internal and external contacts, including leaders at the Regional Office
- Act as ambassador for the hotel, its culture, and PPHE Hotel Group’s core values
- Be very organised and can multitask/work well under pressure
- Be passionate about exceeding expectations
- Carry out ad-hoc duties when required
Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
Benefits for the Personal Assistant to the Hotel General Manager:
- 30 days of holiday per year – incl. bank holidays, increasing with years of service
- Discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas
- Free financial & mortgage advice
- 24/7 employee assistance programme
- Access to 40% of your pay before payday through Wagestream
- Vitality at work scheme, with great gym discounts and more
- Free dry cleaning for workwear
- Travel season ticket loan, Ride to Work Scheme
Personal Assistant to General Manager employer: PPHE Hotel Group
At Park Plaza Westminster Bridge London, we pride ourselves on being an exceptional employer that values teamwork, respect, and commitment. Our vibrant work culture fosters personal growth and offers a range of benefits, including generous holiday allowances, discounted hotel rates, and access to wellness programmes, ensuring our employees feel valued and supported. Join us in a dynamic environment where your contributions are recognised, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Assistant to General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PPHE Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PPHE Hotel Group
Don't be shy about reaching out to PPHE Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Personal Assistant to General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PPHE Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PPHE Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
